Parkhotel Heilbronn | Germany | 74xxx Heilbronn | Permanent position | Full time | Published since: 02.07.2026 on stepstone.de
Shift Management Reservation (m/f/d)
The privately run Parkhotel Heilbronn GmbH & Co KG is located in the heart of Heilbronn am Stadtgarten and was opened after a 3-year construction phase in autumn 2020. The hotel houses 174 comfortable and design-oriented guest rooms in different categories, including 30 Deluxe rooms and 2 suites. The Parkhotel also has 11 conference rooms for up to 240 people, equipped with the latest conference technology. The bar located above the roofs of Heilbronn in the 10th. Stock offers a view of the vineyards and the Heilbronnn Umland. The adjacent panoramic room of the Parkhotel Heilbronn offers a wide view over Heilbronn. The restaurant can accommodate up to 160 breakfast guests and a variety of culinary events. The adjacent home brewery offers Swabian cuisine “re-interpreted” as well as home brewed beer for up to 140 guests.
Type of employment: Full time
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Your tasks • Your profile • What we offer
Active support of teamwork throughout the hotel and department Ensuring a clean and well organised workplace Friendly acceptance and processing of individual and group reservations by phone and email Active sale of room categories and additional services Reliable processing of online bookings Care and processing of online portals Professional and solution-oriented processing of complaints and damage cases Processing of Commission Accounts Correct application of the specified price structures Compliance with our established standards Knowledge of all services offered by the hotel and the surrounding area Maintenance and management of booking systems Ensuring optimal guest service taking into account VIP and regular guests Supporting the department to achieve optimal occupancy, best average prices and high standards Situation-oriented selection of measures and decision-making in case of reservation requests at booked house Support of the reception team as a pause representation or as needed in peak times
Complete training in the hotel industry or gastronomy Professional experience in a comparable position Communicative personality with joy in real team work Strong concept of services and economic thinking Organizational ability and cost-conscious action High quality and responsibility Embossed team spirit and reliability Well-kept appearance and a calm, safe and competent appearance Good IT skills in handling hotel software Very good foreign language skills
Varied and exciting workplace 5-day week Holiday and Christmas money Occupational pension Varied career opportunities within the Private Hotel Collection Training and training measures with training financing Attractive Staff Council at Partnerhotels Active health management with fitness room Take packages directly at work Own canteen for employees Direct location at the S-Bahn stop ''Harmonie''
Location
 | Parkhotel Heilbronn | |
| Heilbronn | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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