(Digital) Customer advisors for our branches or in the Digital Center (m/f/d)

You make the difference! With your friendly and service-oriented personality, competence and passion for banking services, you can make our bank a good place for our customers and our members. You are far more than just the first contact person – you are the face or the voice and thus the sign of our bank! So, together with us, set the next milestones in (digital) banking and thus contribute significantly to the success of our bank! Service Banking is your competence – you advise (personally or digitally) our customers and customers so confidently, friendly, competently and individually on all topics related to membership, maps, accounts, savings accounts and contracts, dispokredit, etc. and support especially in online banking. You will be able to identify sales potentials and distribute other products Up and expanding customer relationships is your passion – you regularly and proactively access our existing customers, inform our product portfolio and offer individual solutions tailored to our customers. At customer events, you actively contribute to customer loyalty and event success through your networking capability. You make our bank a place of well-being – You not only offer a comprehensive and customer-oriented service, but also recognize the wishes and needs of our customers and initiate the next steps. In daily cooperation, you work collaboratively, helpfully and empathically with your colleagues and interact with our internal specialists and associates in cross-selling. And so you represent our bank to the outside.

Successfully completed training for bank merchants, merchants for dialogue marketing in a bank, or alternatively a successfully completed commercial vocational training, ideally with further training on financial services topics Customer Service & Customer Satisfaction Are Your Heartache Self-employed work with commitment, helpfulness and team capacity is just as natural for you as a professional and friendly occurrence, a high level of integrity, cooperation readiness, quality awareness and readiness to perform In dealing with the MS Office products, you are routined and your high IT affinity helps you quickly find yourself in new process and program landscapes. You are also ready to learn and open to new people, especially for the use of new media

Culture: The lived Wir-Gedanke, short decision-making and open doors – also at the Board of Management Flexibility: Flexible working hours (guiding time), 39 h/week as well as the possibility to work mobile if necessary Me-Time: 30 days vacation and additionally free on 24.12. and 31.12. Security: A safe workplace with an indefinite employment contract, an attractive compensation package and good connection Benefits: EGYM-Wellpass, asset-effective services, supplementary health insurance, occupational retirement insurance, accident insurance, food checks, holiday allowance, bike leasing, PC leasing or fixed-network and mobile phones, employee conditions and benefits from our cooperation partners and company celebrations & Raibactivities Onboarding: A careful, smooth onboarding adapted to your previous qualification Individual career opportunities: Specially tailored professional and personal training and further development opportunities