Customer Advisor, Amazon Business, Public Sector (Education), AB DE Public

Become part of Amazon Business, one of the fastest growing companies in the Amazon history with a worldwide turnover of about $35 billion. Amazon Business is a digital shopping solution for business customers of all kinds and sizes in the private and public sectors. Together with our customers, we develop innovative and successful purchasing strategies every day and help optimize and digitize procurement processes. Become part of the Amazon Business family and shape the future of digital procurement with us! Job ID: 2884083

Key job responsibilities As a customer advisor... Create and implement innovative concepts for the continuous development of your customers' shopping strategies. You will present usability and benefits of Amazon Business and support their implementation. analyze ongoing customer purchase processes and develop optimization potentials. You work closely with internal partners teams (e.g. product management) to allow market needs and customer feedback to flow into the improvement of our shopping solution. develop a growth strategy for your customers and build a strong pipeline to achieve your goals. you travel occasionally for business presentations or customer appointments on site (10-25%) About the team You will become part of the fast growing Amazon Business Public Sector Team in Germany. You work with public institutions (education) at all state levels – from federal authorities to state enterprises. You become an expert for the diverse and challenging public procurement!

QUALIFICATIONS BA/BSc Completion or equivalent training with corresponding professional experience Multiannual experience in sales and sales Account Management Excellent communication and negotiation skills as well as persuasiveness and safe occurrence German and English language skills in word and writing PREFERRED QUALIFICATIONS Experience in the field of (public) procurement Proven track record in the strategic development of B2B customers Ability to analyze complex processes and identify growth opportunities Strong problem solution and service orientation Secure knowledge in handling databases (e.g. Excel) and CRM tools (e.g. Salesforce)

Benefits Steil learning curve through varied tasks and intensive exchange with senior stakeholders and management Regular Company and Team Events Multi-week onboarding plan with trainings specially tailored to your new role. Find more Amazon Benefits here: amazon.jobs/en/benefits/global. JOBV1_EN