Schweizer Electronic AG | Germany | 78xxx Schramberg | Permanent position | Full time / Home office | Published since: 26.08.2026 on stepstone.de
Head of Customer Service / Internal Sales (m/f/d)
Swiss Electronic AG stands for state-of-the-art technology and consulting expertise in the PCB industry in the automotive, aviation, industry & medical and communications & computing sectors. Through our state-of-the-art production facilities in Schramberg and Jintan China as well as the close partnerships with other technology leaders, SCHWEIZER offers individual PCB & Embedding solutions. .
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Your tasks • Your profile • What we offer
Ensuring professional care of national and international, global customers Professional and disciplinary leadership of the Customer Service/Internal Sales Team, consisting of 10-12 employees Analysis, standardization and continuous optimization of processes in the field of customer service / sales services Initiation and implementation of digitalization and improvement projects Escalation management for customer concerns and delivery deviations Responsibility for order processing from order receipt to delivery Close cooperation with sales, product marketing, manufacturing, quality, supply chain, shipping and finance
Successfully completed business studies or technical studies or comparable qualification Embossed IT affinity and joy in the application as well as further development of digital processes and systems Multiannual professional experience in customer service / sales service and leadership experience Very good knowledge of the ERP system SAP SD Experience in international customer management High communication and enforcement capability, analytical and entrepreneurial thinking Structured and solution-oriented mode of operation and a high load capacity and decision strength Team-oriented and motivating leadership style English knowledge in word and writing
Unlimited employment contract Mobile work possible (one day per week) Use of corporate benefits Cycling leasing and fitness studio benefits as compensation for work Variety of food in our operating restaurant and breakfast meals
Location
 | Schweizer Electronic AG | |
| 78713 Schramberg | ||
| Germany |
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