Head of Account Management (m/f/d)

You guide your department's employees professionally and disciplinaryly, develop structures, roles and competencies, and establish a performance, result and economic leadership culture. You are responsible for the strategic, organisational and economic orientation of Account Management and ensure the sustainable achievement of your responsibility. You control the entire client and order portfolio with a focus on revenue, revenue and earnings development, capacity management and the optimal use of resources. You develop integrated control, forecasting, reporting and planning models and identify potentials. In addition, you provide maximum transparency in terms of cost-effectiveness, utilisation and business development. You define standards, processes and decision logics for supply, contract, order and change management and drive the automation of relevant control and billing processes. You work closely with clients, operational units, finances, controlling and personnel, develop resilient stakeholder relationships and accompany strategically relevant customer and contract topics. You initiate and conduct cross-departmental projects as well as transformation and digitization projects, prepare management decisions and ensure compliance with statutory, organisational and work-protection requirements.

Successfully completed technical or university studies with a focus on business management or a comparable subject as well as multiannual relevant professional experience in the relevant environment.

At least three years of leadership experience as well as a strong ability to develop employees, to successfully shape changes and to inspire and take powerful teams.

Found business knowledge and ideally deep understanding of service center structures, project business, corporate management and economic relationships.

Very good knowledge of MS Office, SAP as well as process-oriented IT systems, databases and planning tools as well as a safe handling of data-based control instruments.

Embossed analytical, diagnostic and conceptual skills combined with a structured working style and the talent to reduce complex facts to the essential.

Entrepreneurial thinking, strategic vision, negotiation skills and high communication and network competence for successful cooperation across numerous interfaces.

High social competence, integrity, enforcing and outcome orientation as well as a flexible readiness for use and travel. A class B driver's license is presumed and you have knowledge of German and English.

A responsible leadership task with a lot of design space. A dynamic environment where entrepreneurial thinking, new ideas and initiative are explicitly welcome. An open and value-adding corporate culture with a collaboration at eye level. Various possibilities for professional and personal development. An attractive overall package with numerous additional services, including corporate fitness, occupational retirement, health care and other benefits. .