Internal IT Lead (m/f/d)

OMS Retail is the full service partner for European retail. For over 20 years, the company has been supporting leading retail chains with professional retail services - from inventory to ESL integration to instore services. With up to 900 qualified employees and a unique route concept, 18 European countries set standards for successful retail solutions.

As IT Lead (m/w/d), you play a central role in the further development and stable operation of our IT landscape. You are a professional and disciplinary manager in the field of Administrative IT and, together with your team and internal and external stakeholders, you are shaping future-oriented IT solutions. In addition to operational cooperation, you will introduce strategic vision, organisational strength and leadership skills.

Professional and disciplinary leadership of the Administrative IT sector incl. Personal planning, development and control

Responsibility for operating IT operations and ensuring a smooth helpdesk (technical & organisational)

First technical contact for complex questions (2nd/3rd level support)

Responsible planning, control and implementation of IT and digitalization projects

Development, optimization and documentation of IT processes, standards and guidelines

Support and co-design of ERP, collaboration and company-wide transformation projects

Administration and strategic development of our Microsoft-based cloud and server environments (Intune, Exchange, Entra ID, Azure)

Maintaining and developing network infrastructure (switches, firewall, VPN)

Control, coordination and quality control of external IT service providers and partners

Close cooperation with central units and departments to implement efficient IT solutions

Support and coordination of IT contact partners:inside our international offices

Development and maintenance of knowledge management, documentation and internal training concepts

Implementation of IT training and knowledge transfer for colleagues

Takeover of administrative and organisational tasks in the IT environment

Complete training as a specialist:in for system integration, IT studies or comparable qualification

Multiannual professional experience in IT system administration, ideally with first leadership or project responsibility

Knowledge of at least three of the tasks mentioned

Very good knowledge of Microsoft cloud technologies or network infrastructure

Experience in the development and optimization of IT processes

Safe handling of English in word and writing

Designed leadership, communication and organizational skills

High level of responsibility, self-initiative and readiness to learn

Nice-to-Have Microsoft Cloud or Network Certifications

Training (AEVO)

Experience in training or workshops

Language knowledge in Polish, Hungarian or Romanian

international market with great prospects for the future lots of space for action in clear structures Possibility of mobile work on 2 days a week a core working time of 9:00 - 14:00 Webinars, Workshops, Coachings on Mental Health Possibility to 1:1 conversations with our partner Nilo We supported your fitness by the Move Republic App 24 hour accident insurance for all accidents occupational pensions / asset-effective benefits Private childcare grants (KiTa grant) Corporate Benefits