Schwarz IT | Germany | 10xxx Berlin | Permanent position | Full time | Published since: 28.12.2025 on stepstone.de
ServiceNow Developer - ITSM / CSM (m/f/d)
The Schwarz IT supports the entire digital infrastructure and all software solutions of the companies of the Schwarz Group. It is therefore responsible for selecting, providing and operating as well as further developing IT infrastructures, IT platforms and business applications. In order to optimally support the departments through IT solutions in their business processes, the Schwarz IT takes up the requirements of the departments in consultations and works together with these professional and efficient IT solutions. .
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Your tasks • Your profile • What we offer
You have a successfully completed study of (economic) informatics or comparable training in the IT sector with several years of professional experience You have gained experience in the development on the ServiceNow platform and in JavaScript scripting. Ideally, you also know yourself with the Flow Designer and have a good understanding of ITSM processes according to ITIL. You have knowledge of Java development and have a good understanding of how to analyze logics and performantly implement them. You have a ServiceNow certification in one or more modules (ITSM, CSM) and live an agile operation (SCRUM, Kanban) You have good communication skills, reliable knowledge of German and English and complete your profile with team skills, independent working methods and flexibility
You design, develop and implement solutions and adjustments on the ServiceNow platform, with a focus on modules (e.g. CSM) and the design of ITSM processes according to ITIL. You actively shape the platform by customizing, developing scripts, business rules, UI policies, and modeling workflows and flow design processes. You use your Java skills to re-implement high-performance, independent solutions for our infrastructure. You develop and maintain robust interfaces (REST) to third-party systems to ensure a smooth flow of data in our system landscape. As an active member of our team, you actively shape the agile working and proactively contribute to the continuous improvement of our processes. You work closely with our departments to analyse, evaluate and translate technical requirements into user stories. You will ensure the quality of your work through unit tests, peer reviews and careful documentation. .
Location
 | Schwarz IT | |
| 10178 Berlin | ||
| Germany |
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