Supervisor Account Manager (m/f/d)

You lead, develop and support the account management team in achieving and expanding defined sales, growth and customer retention targets. As a professional and disciplinary leadership, you accompany your team in the care and strategic development of existing customers. Through regular coaching, feedback and targeted development measures, you are looking for high consulting quality and sustainable customer satisfaction. Together with your team, you identify new sales and development potentials within the customer portfolio and establish measures to promote cross-selling and up-selling. In close cooperation with the areas of sales, customer service and other specialist departments, you opt for processes and ensure a consistent, first-class customer experience across all touchpoints.

Experience in Account Management, Sales or Customer Success – or the motivation to develop yourself in this environment, first leadership experience of advantage Experience in controlling sales or account management metrics as well as safe handling of CRM systems (ideally salesforce) and common MS Office applications. Impressed passion for customer orientation, employee development and sales-oriented work with the aim of promoting sustainable growth Communication strength, negotiation skills and a strong sense of customer needs High self-initiative, sense of responsibility and decision-making as well as the ability to work together successfully with different teams and stakeholders Entrepreneurial thinking and action as well as the ability to translate strategic goals into concrete measures for the team and successfully accompany their implementation. Sovereign dealing with changes, a solution-oriented way of thinking and the ability to set priorities even in dynamic environments and to guide the team safely.

37.5 hours Attractive salary package with fixed and variable share Possibility of further professional development 40 € Shopping fees per month, after trial period Discounted membership of the Urban Sports Club Corporate Benefits voluntary occupational pension schemes Regular team events and incentives Diversity, Equality & Inclusion at Radius Our global networks for diversity, equality & inclusion (DEI) are active in promoting LGBTQ+ inclusion, cultural diversity, promoting women, and supporting mental health, neurodiversity and people with disabilities. Next Steps Equal opportunities for radius Radius is an employer who promotes equal opportunities. We welcome people regardless of age, disability, gender identity, ethnic origin, religion or belief, sexual orientation or social background. We work for an inclusive and barrier-free application process. If you need support or appropriate adjustments during the application process, please let us know. We will do our best to optimally support you. Please note that we reserve the right to close the tender before the regular application deadline if a high number of qualified applications is received or if business priorities change. Note for personal services Radius does not accept unsolicitedly filed CVs or candidate profiles of personal services. Applications that have been unsolicited shall be deemed to be voluntary submission and shall not justify any entitlement to mediation fees. Radius is an employer offering equal opportunities. We welcome people regardless of age, disability, gender identity, ethnic origin, religion or belief, sexual orientation or social background. We are committed to an inclusive and barrier-free application process for all candidates. If you need adjustments or support during the process, please let us know – we will do our best to support you. Note for personal services: We do not accept speculative applications or profiles of agencies. Curriculum is considered a gift by Radius and does not authorise a conciliation fee. Agencies that are part of our Preferred Supplier List (PSL) may only submit CVs through our applicant management system if You have previously been authorized by the Radius Talent team. We reserve the right to close a job before the specified application deadline if we receive an overwhelming number of applications or if business priorities change