Service Assistant / Service Coordinator Deployment Planning & Customer Care (m/f/d)

In this role, you are the central point of intersection between customers, technicians and project managers and ensure that all information is combined reliably. You support the deployment planning of our service technicians, coordinate appointments and keep inspection visits in sight (e.g., tuning of test intervals). In addition, you will create service reports, prepare them and monitor the traces of test logs and materials to ensure that all documents are complete and up-to-date. In addition, prepare services for billing and maintain any customer data. Finally, support sales in customer enquiries and assist in creating offers.

Completed commercial training or technical training with commercial training First professional experience in technical service, customer service or workshop planning Impressed organizational talent and the pleasure of structuring processes – even in times of high utilisation, you can keep the overview Versified handling of MS Office (especially Word, Excel) Ideally experience with ERP systems such as SAP Very good knowledge of German and English (word / font) A safe, friendly appearance on the phone and a very good written expressiveness are the A and O in this job! If you also want to coordinate and communicate and communicate in a dynamic technical environment, look at what Minimax has to offer!

We prepare you for your new job – through internal training and development opportunities, for example, thanks to our Minimax Viking Academy. You receive a performance-oriented remuneration and attractive social benefits of a crisis-proof large-scale enterprise, such as allowances, holiday and Christmas allowances, special payments, special leave, assistance to old-age pensions and much more. You benefit from an international company and meet people, cultures and places on the job. With us across Germany? Can we? Minimax grants the German ticket job ticket for its employees. Our location is easily accessible via the A1 and A21 motorways as well as a direct train from Hamburg and Lübeck. In addition to a grant from our headquarters in Bad Oldesloe, we offer cost-free staff parking. We are going with time: we offer you the opportunity for flexible and mobile working time models. We promote your health, e.g. B. by an alias, our health portal and protection vaccinations. You will receive products and services from well-known providers on special contracts through our Corporate Benefits program. Like beach and sun? Our group-owned holiday apartments on the Baltic Sea are at your disposal for favourable conditions. And so much more: Become part of a team that reaches your hands instead of driving the elbows. We rely on our own expertise and collegiateness, commitment and spirit of innovation. This is because fire protection affects everyone. .