Reception line (m/f/d)

The Bistum Mainz with the Bischöflichen Ordinariat as a central administrative authority is an employer for currently approx. 5200 people. It covers about 7,700 square kilometers predominantly in the federal states of Hessen and Rhineland-Palatinate. In the Diocese of Mainz, Department of Seelsorge, Geistliche Zentrum Kloster Jakobsberg in Ockenheim, a place is to be occupied as soon as possible as Reception line (m⁠/⁠w⁠/⁠d) Full time, 39 hours per week, unlimited Service headquarters Kloster Jakobsberg in Ockenheim Reference number 10 / 2026 For centuries, people have come to Jakobsberg to find strength, comfort and help here. At the well-known pilgrimage site, the Diocese of Mainz is currently building a spiritual centre in which hospitality, community and closeness to God are to be experienced. For this we depend on your dedicated cooperation: If you are hosting: feel convinced and addressed by our invitation to tender, we look forward to your motivated application.

responsible management of the reception department in coordination with the management, employee management and – incorporation, service planning individual guest care and fulfillment of guest wishes Processing of requests and reservations Reception and farewell of the guests (L.A.N) Accommodation and catering packages professional, quality-improving complaint management Defining and implementing quality standards for the reception area

successfully completed training as a hotel specialist (m⁠/⁠w⁠/⁠d) or a comparable training proven leadership experience parking safe in Microsoft Office, knowledge of the event software L.A.N. are desirable good ways of dealing, appropriate discretion Team and cooperation capability, independent working Identification with the aims and tasks of the Catholic Church Ready to work in shifts and on weekends and holidays

challenging task area with design possibilities Compensation under the employment contract regulations (AVO) of the Diocese of Mainz in conjunction with the collective agreement for the public service (TVÖD / VKA, EG 8) flexible working hours and possibility for mobile work Exercise (three days a year) Annual special payment and cash benefits Occupational pension (KZVK) Job Ticket (Augmentation to the German Ticket) 30 days holiday (at a 5-day week) a family-conscious personnel policy to improve the reconciliation of work and family Continuing and continuing training through the Department of Human Resources Development free parking