1&1 | Germany | 63xxx, 56xxx, 76xxx, 40xxx Düsseldorf, Karlsruhe | Permanent position | Full time / Home office | Published since: 05.01.2026 on stepstone.de
Performance Manager / Analyst (m/f/d)
1&1 is one of the leading telecommunications providers in Germany with over 3,200 employees and nearly 16 million customer contracts. With pioneering spirit, unusual ideas and creative teams, we have won a leading market position in mobile and broadband connections. By combining the over 50,000 km long 1&1 fiber optic network and regional networks, we create Germany's most extensive fiber network. We also build the most modern 5G network in Europe, based on the new Open-RAN technology. With open interfaces and 5G functions in a powerful cloud infrastructure. We are the stock customers marketing experts - with personalized, data-driven campaigns binding on all contact channels and we develop our customers. Be part of 1&1. .
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Your tasks • Your profile • What we offer
Monitoring and analysis of daily performance with a focus on terminations, recovery, exchange of tariffs around ARPU and margin development, as well as campaign performance to identify deviations early and initiate appropriate measures
Development and provision of reports and dashboards to manage sales success, including optimization of existing formats and integration of new data sources and features in close coordination with Customer Intelligence
Creation of weekly forecasts and analysis of drivers and causes in case of deviations to derive targeted recommendations and actions together with campaign managers
Formulation and implementation of analytical questions for optimising sales management, developing new control views and improving existing processes through innovative data bases
Monitoring budget compliance by creating specific reporting formats in coordination with Finance to ensure effective budget control
Complete study or comparable qualification with relevant professional experience in marketing, sales, controlling, campaign management or customer care, ideally telecommunication industry
Secure handling of SQL and Power BI at expert level as well as experience in creating analyses and forecasts
Ability to render complex data comprehensible and convincing for stakeholders at all hierarchical levels
Independent and solution-oriented working methods and joy in the development and implementation of new ideas
Communication strength and ability to set targeted impulses for optimising sales measures
Attractive salary
Strong community of team players
Working hours of confidence with flexible classification and the possibility of working up to 40% mobile
Numerous training options on- and offline
Discounts on 1&1 products and for various leisure activities
In-house restaurant
Free drinks and fresh fruit
Jobrad grant
Location
 | 1&1 | |
| Düsseldorf, Karlsruhe | ||
| Germany |
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