Kestenholz GmbH | Germany | 7xxx Freiburg | Permanent position | Full time | Published since: 28.05.2026 on stepstone.de
Employee Customer Center (m/f/d)
Kestenholz GmbH is an established, large company with many years of experience in the industry. We stand for quality, reliability and innovative solutions that offer our customers sustainable added value. Our comprehensive product and service portfolio as well as our dedicated team characterize us. Continuous further development and a professional working environment are of course with us. As an employer, we place great emphasis on open communication and promote the personal and professional development of our employees. If you want to become part of a dynamic team and place value on a varied activity in the customer center, we are right. We offer attractive perspectives and a supportive environment in which you can optimally contribute and develop your skills. Join Kestenholz GmbH now! !
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Your tasks • Your profile • What we offer
Your task is about receiving, answering and processing service requests, whether by phone or online, while you check and apply customer master and vehicle data in the dealer management system at the same time The workshop planning is in your hands, with you forgetting repair, TÜV and AU appointments using a planning tool such as Autoline and also planning mobility vehicles as well as initializing the associated usage contracts In data management, you work with cleaning in CRM systems and creating cost proposals in the SPPS system, including outbound activities such as mail and call for B customers as well as the margin relevance for car guarantee, maintenance, HU, CSI and CLI are part of your field of activity
You bring a commercial or technical training that will help you get started Your convincing ways of handling, combined with fingertip feeling and strong customer contact skills, make you a valuable team member Ready-to-use as well as your own initiative and flexibility characterize you and keep your peace in stressful situations Your good knowledge of popular MS Office products will help you with daily work If you have already gained experience in the automotive trade or in the workshop, this is advantageous
You enjoy 30 days vacation and an extra day for round birthdays Your Christmas and holiday money is fixed On birthdays and anniversaries you get special attention With Hansefit you stay active and healthy Radle with your job bike relaxed to work You benefit from corporate benefits and special conditions on vehicles and services
Location
 | Kestenholz GmbH | |
| 79111 Freiburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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