Dunning Employee (m/w/d)

Be part of the energy future – at Rhein-Sieg Netz GmbH, the distribution network operator from Siegburg, responsible for the Rhine-Sieg Region! We are a subsidiary of Rhenag Rheinische Energie AG, the traditional energy supplier based in Cologne. Your talent is in demand with us! Make sure to supply thousands of people with electricity, gas and water. A strong region needs strong energy networks – and strong networks need strong types like you!

Full time | Unlimited | 53721 Siegburg Here is your energy Our department is responsible for carrying out and accompanying the dunning and blocking process to preparing the pre-judicial dunning. The focus is on the demand-side communication with affected customers in order to negotiate and complete target-oriented solutions in the predetermined scope of action.

You are responsible for carrying out and accompanying the Mahn-Sperr process up to the preparation of the pre-judicial dunning, also in the course of our service business. Your focus is in particular on the demand-side communication with the affected customers. Within the scope of the predetermined scope of action, you can aim to negotiate and complete the appropriate solutions with the customers. In addition, you take the communication and coordination with the clients and other service providers, as well as the follow-up of all measures. You document and monitor the relevant key figures for creating statistics and evaluations.

You have first experience in debitoration, ideally with the focus on energy and water. You are ready to work into the system lima® or have already gained experience with it. Through your strong communication skills, you can communicate with all people at any time value-estimating and solution-oriented. As a team player, you know what it means to work together and support each other. Through your open way, you work flexibly into new topics and facts. You describe your work as a goal-oriented, conscientious and independent.

Working hours of trust Your life, your time: We allow you flexible, sliding working hours and individual part-time solutions that fit your life. Mobile work So that your job and other obligations fit together well: work where it suits you – in the home office, in the café or in the office. Holidays Carnival, Christmas, New Year's Eve: Celebrate the feasts simply as they fall. This is particularly good with a total of 30 holiday days and 4 weekdays. Development Lifelong learning: We will continue to form you personally and professionally – without a limited budget. So you can deepen your skills. Grants Financial support: We offer you an occupational pension and asset-effective benefits. Employee discount Shop cheaply: profit from many discounts at regional and supraregional shops and brands. Fitness facilities For your health: with us there are many offers such as health days and the opportunity to train at our costs at the Urban Sports Club. Family Offers Because families deserve support: At rhenag there is a parent-child office, holiday care and other offers for children and families. JOBV1_EN