BWI GmbH | Germany | 64xxx Pfungstadt | Permanent position | Full time / Home office | Published since: 29.07.2026 on stepstone.de
Senior Service Technician (m/f/d)
As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With more than 8,000 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the future digital capability of the Bundeswehr. Projektleiter (m/w/d) from now on and in full time Pfungstadt. As an IT system house of the Bundeswehr and IT service provider of the Bundeswehr, we offer comprehensive IT services from a single source. With about 7,000 employees, we are among the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who want to share their passion with us, looking for challenging IT challenges and want to shape Germany's IT. For more than 150 locations, the Service Center Fritzlar ensures decentralized service provision and permanent representation of BWI GmbH on site in the properties of the Bundeswehr. In addition, the Service Center processes defined task packages within the framework of projects and provides on-site service at the BWI internal IT. .
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Your tasks • Your profile • What we offer
Tool-based acceptance, analysis and elimination of disturbances in the PC, telephony, LAN and WAN environment Implementation of moving orders, primarily in the area of telephony and PC Compliance with predetermined reaction and suppression times and on-site support of central operating units Working with projects to further develop and adapt IT infrastructure decentralized implementation of the second-level support or Support of the central operating units on site as the face of the BWI to the users Complete and structured documentation of all activities in the systems used Implementation of DGUV V3 tests Cyclical provision of readiness services
Complete IT-related vocational training (e.g. IT-system electronics) or comparable qualification with experience in the field of public authorities 3 years of experience in IT Knowledge gained in handling ticket systems and IT processes Impressed team capacity, sense of responsibility and target orientation High organizational capacity, careful and conscientious working Own initiative and safe occurrence in customer contact as well as reliable German knowledge Driving licence Class B and mobility readiness
Through varied and socially relevant tasks, we ensure the smooth operation of IT and the digitization of the Bundeswehr The goal is for us. For us, an appreciative approach and a great team spirit are elementary The remuneration is between €44,100 and €61,700. The actual amount is determined based on your responsibility as well as experience and competences We offer 30 days of annual vacation, 1 day of service plus options for individual adjustments Our Benefit app gives you a monthly balance and can also secure tax discounts on tickets for the ÖPNV We enable flexibility to reconcile work and private life, for example through mobile work or trust work time We support professional and personal training through individual measures and free access to LinkedIn Learning Our job bike offer allows leasing up to 2 bikes
Location
 | BWI GmbH | |
| 64319 Pfungstadt | ||
| Germany |
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