Working student in customer service (m/w/d)

Welcome to Allianz

Together with our customers: the Allianz Group is one of the strongest financial communities and is represented in over 70 countries. Around 125 million private and corporate customers: they rely on the knowledge, global reach, capital and solidarity of the Alliance to avoid and secure financial opportunities. We have the clear goal of being with excellent employees, a first-class business result and the necessary financial strength of the partners of the choice.

At the Frankfurt site we process the motor vehicle insurance products of Allianz. And these products are excellent, so we are looking for many helpful hands to be able to cope with the many questions of our customers in the first class.

In the Alliance, there are numerous possibilities for development and entry for your entry into the working world after successful studies.

This is what we expect as a working student in customer service (m/w/d)

You are the first point of contact for our customers: both in writing and in person, you answer their questions about our motor vehicle contracts with a service-oriented and customer-friendly approach. You are responsible for the collection of damages or contracts in our systems, inform the customers about the current status and explain the last billing letters in a comprehensible way. You support current projects and topics. You carry out your tasks independently and responsibly and can set up flexible, innovative and mobile ways of working. Your main task is not to sell products, but rather to find solutions and in the enthusiasm of the customers: with excellent service and customer-oriented support.

This is what you bring with you as a working student in customer service (m/w/d)

You are currently enrolled in a degree course (e.g. insurance/BWL/Law Science/Information Technology/VWL or the like). You are IT-affin and already have good knowledge of MS Office applications and good oral and written expressiveness in German. You are characterized by a pronounced team capacity, conflictability and organisational skills. Also empathy, communication strength, joy in contact with people via the different communication channels are not strange to you and if something goes wrong, it does not bring you out of rest.

We are looking forward to your application as a student in customer service (m/w/d)!

Our highlights for you:

Health & well-being: Numerous sports and health services as well as prevention measures lay the foundation for your physical and mental health.

Payment: In addition to an attractive remuneration, a monthly fare grant of €25.00 and a daily lunch grant awaits you in our excellent staff restaurants.

Time & flexibility: With our model ''New Work'' you can better arrange work and private life. We work flexibly, hybrid, mobile and on site.

Career development: Comprehensive training opportunities in the form of training as well as access to LinkedIn Learning or Degreed enable continuous further development.

A complete overview of what makes us attractive as an employer can be found at careers.allianz.com/benefits.

Date of occupation: as soon as possible

Interest? Then we look forward to your application online on our career page - careers.allianz.com. In the case of technical and technical questions, colleagues are at your disposal:innen vom apas-studentsupport@allianz.de.

Note: Allianz in Germany has an internal recruiting team that focuses on the direct search for excellent candidates. No unsolicited applications are accepted by mediation agencies or personal switching companies.

Since 1890, Allianz has been the world's leading insurer, financial service provider and asset manager for the security of our customers. In addition, we are an excellent employer: In 2023, Allianz in Germany became winners at Great Place to Work ''Germany's Best Employers''. Our employees are at our heart, and together we create a better life and future for us and our customers.

Allianz Versicherungs-AG sets new standards as market leader in property insurance and offers best products and services. Become part of a team that shapes future issues sustainably and focuses on the continuous development, innovation and the conscious use of new technologies such as GenAI. Let's care for tomorrow. What makes us attractive as an employer can be found at https://careers.allianz.com.

This is what distinguishes us:

We promote equal opportunities, think integratively and appreciate the uniqueness of our employees - regardless of how they look, where they come from, what they believe, who they love or whether they bring a personal restriction. As one of the leading insurance companies in the Dow Jones Sustainability Index, we shape sustainable change and offer our employees many opportunities to engage in a safe, inclusive and sustainable future. JOBV1_EN