ewimed GmbH | Germany | 72xxx Hechingen | Permanent position | Full time | Published since: 13.04.2026 on stepstone.de
Switchboard (m/f/d)
This mission drives us: For over 35 years, as a medical technology company with innovative solutions, entrepreneurial thinking and strong teams at eleven European locations, we have improved the quality of life of patients. Senior Consultant (m/w/d) You don't just want to accept calls, but to make sure that customers and patients understand, feel good and supported? Then you're right at ewimed! In our telephone center in Hechingen you are the first contact point and therefore decisive for the first impression. With your empathy, your organizational talent and your commitment, you make sure that every request finds its right path. Every day you contribute to ensuring that our customers are looked after reliably and receive the support they need. .
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Your tasks • Your profile • What we offer
answer the first questions of our customers, in particular from clinics and patients, and provide them with excellent telephone advice. Edit the central email input and forward it accordingly internally. support patient management by phone (e.g. in the case of missing regulations or delivery intervals) as well as processing complaints. document all customer contacts and telephone notes seamlessly in the ERP system. support the team in administrative tasks and support our reception if necessary.
a completed commercial training – e.g. Kaufmann/-frau für Büromanagement, Kaufmann/-frau im Healthcare (m/w/d) – or a comparable qualification – e.g. medical/specialist employees/-r (m/w/d). has a pronounced customer and service orientation and likes to telephone. has very good knowledge of German and English in word and writing. In addition, good French or Italian knowledge is advantageous. Experience in handling ERP systems as well as providing secure MS Office knowledge. like working in the team and being flexible.
assume to be received with open arms and to get a structured, detailed incorporation. Enjoy generous additional services (including bAV, VwL, Edenred Shopping Card, EGYM Wellpass, free language courses etc.). Our varied, fresh meals are available daily in our restaurant. You are looking forward to living team spirits in everyday life and at joint events, summer and Christmas festivals. expect a lot more! !
Location
 | ewimed GmbH | |
| 72379 Hechingen | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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