Full-time IT user service employee – your support makes the difference – (m/f/d)

Efficient support for our users: You process enquiries quickly and solution-oriented and ensure smooth IT operation Disorder management & problem analysis: You identify and troubleshoot technical disorders, analyze causes and develop sustainable solutions User and Rights Management: You manage accounts and access rights and ensure the security of our systems Hardware management: setup, configuration and maintenance of terminals, city hall and all offices are part of your daily business Innovation & Projects: You actively participate in exciting IT projects and bring their own ideas for the further development of our IT landscape We reserve the right to transfer further tasks or to change the task.

Qualification: Study of Computer Science or a comparable degree course – alternatively an equivalent training or further training in the IT field Communication and negotiation competence: You occur sovereignly, have enforcement capability and convince with negotiation skills in exchange with internal specialist departments and external partners Flexibility & engagement: You are ready to take on a variety of tasks and show willingness to work even outside the usual working hours Organizational talent & team skills: You work structured, keep an overview and appreciate team collaboration Mobility: Class B licence is available

Security & flexibility: A modern workplace with an unlimited full-time job Compensation: Up to 10 TVöD (with appropriate qualifications), depending on experience in level 1 to 6. In addition to the remuneration, you benefit from supplementary pension (ZVK), benefit fee, annual special payment, IT allowance (if the conditions are met) and a grant to benefits that are effective in terms of assets. Career Advantages: Takeover of the stage life when fulfilling the conditions. BB-Bonus: Monthly voucher for flexible use (e.g. outdoor swimming pool, spa, gyms, restaurants etc.). Exciting tasks & strong teams: A varied and interesting task area in a dedicated team. Sustainable mobility: 100% public transport grant (up to 58 €/month for the German ticket) or bicycle promotion with 25 cents/km, as well as discounted parking opportunities. Stay healthy and fit: Healthcare management with sports, online courses and massages. Family-friendliness: Excellent with the seal Audit OccupationAndFamily for above-average reconciliation of professional and private life. Further development: Extensive personnel development programs and targeted further training, especially for executive development, to promote your professional and personal skills and career opportunities. Valuation & team spirit: actions, events and special recognition for your commitment. Workplace equipment: provision of mobile devices such as mobile phone, tablet or laptop, depending on the workplace and its requirements to enable flexible and efficient work.

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