Process Manager im Software Asset Mangement (m/f/d)

Together with us, we are concerned about the future digital capability of the Bundeswehr.

Process Manager (m/w/d)

from now on and in full time in Bonn, Meckenheim, Nuremberg or Munich, alternatively nationwide at one of our BWI locations.

As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With more than 8,000 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security.

The Service Package Software Asset Management is responsible for the correct and economical use and for ensuring the technically and commercially optimal software licensing in BWI GmbH and its customers.

Your profile:

• Completed studies in the relevant field or vocational training with relevant expertise
• About 4 years of professional experience in process development and process documentation as well as experience in project management, ideally with professional leadership of project teams
• Understanding IT service structures, corporate architecture and IT-Asset management and ideally knowledge of IT service management processes based on ITIL v3
• Good team and communication skills, readiness to learn, analytical thinking, sense of responsibility and a targeted, careful and conscientious way of working
• German language skills in word and writing

Your tasks:

• Technical design of the business process according to the requirements of the Process Governance and the Process Owner as well as design, introduction and continuous improvement of IT service and business processes in the area of software asset management, in particular for the current service development
• Modeling, documentation and testing of service-specific applications according to ITIL processes in commercially available tools
• Close cooperation and coordination with the Process Owner, service management and operating units in the design of processes and their automation as well as cross-departmental cooperation with the various role owners regarding the Software Asset Management business process
• Defining the necessary target group-specific process documentation in order to establish the capability of the process participants and regular review of the specification documents for topicality or Coordination of forwarding as required
• Preparation and monitoring of internal and external audits and certifications in the field of process, quality and specification
• Examination and quality assurance of the service-specific procedures documented in the form of work and action instructions Processes and instructions of the process designer during modelling in Aris
• Representation of the Software Asset Management in the BWI's intended process bodies and communities as well as cooperation in risk management and KPI reporting of the Software Asset Management

We offer:

• Through diverse and socially relevant tasks, we ensure the smooth operation of IT and the digitization of the Bundeswehr
• The goal is us. For us, an appreciative approach and a great team spirit are elementary
• The remuneration is between € 71,000 and € 104,040. The actual amount is determined based on your responsibility as well as experience and competences
• The BWI provides a secure workplace and a premised and employee-funded occupational pension scheme
• You start with 30 days of annual holiday with option for individual adjustment
• Our Benefit app provides you with a monthly balance and tax relief on tickets for the ÖPNV
• We allow you flexibility to reconcile work and private life, for example through mobile work or trust work time and the long-term construction of a value balance account for e.g. a sabbatical
• We support your professional and personal training through individual measures and free access to LinkedIn Learning
• You have the opportunity to lease a job bike and also profit from access to platforms for diverse employee benefits

Say it!

Frankfurt, Hamburg, Hannover, Meckenheim, Munich, Nuremberg, Ulm, Berlin, Bonn, Leipzig

Joblocations:

22587 Hamburg, HAMBURG, GERMANY

80331 Munich, BAYERN, GERMANY

53119 Bonn, NORDRHEIN_WESTFALEN, GERMANY

60486 Frankfurt am Main, HESSEN, GERMANY

10115 Berlin, BERLIN, GERMANY

89075 Ulm, Danube, BADEN_WUERTTEMBERG, GERMANY

04109 Leipzig, SACHSEN, GERMANY

90402 Nuremberg, Mittelfranken, BAYERN, GERMANY

30657 Hannover, Langenforther Str. 1 NETHERLANDS, GERMANY

53340 Meckenheim, Rheinland, On the Steinbüchel 22 NORDRHEIN_WESTFALEN, GERMANY