Application Maintainer - Accounting / Financial Accounting (m/f/d)

What do we do? Easy!

We have been specializing in two IT areas for more than 30 years.

As an IT system house we deal with the increasingly complex requirements of the hardware and software market. We support our customers in the fields of IT service, IT security and IT infrastructure.

With our self-developed ERP system ALPHAPLAN, we are established as software manufacturers on the market. ALPHAPLAN consists of a merchandise industry, accounting, a CRM and a web shop and has been awarded several times as an “ERP system of the year”.

Invoicing meets software: You strengthen our support team in First and 2nd Level Support for ALPHAPLAN Accounting – an OEM product from the software manufacturer Diamant. You advise and advise our inventory customers on software and accounting issues. You make processes understandable: You explain functions and relationships in the FIBU and support them in the software. You can find solutions: You'll process enquiries by phone, ticket system or chat and go to the bottom of problems. You hold knowledge: You document your work comprehensible in our ticket and ERP system.

You have completed training in the commercial sector or a comparable qualification. Knowledge of accounting: You are saddle-proof in the various areas of financial accounting and ideally bring practical experience. You have the pleasure of customer contact: You listen attentively and explain more complex topics in a comprehensible and patient way. Curiosity on software: You like to work in new applications and want to understand how You work. IT knowledge: You have a good understanding of IT and software solutions Own initiative: You're thinking, asking the right questions and doing tasks independently. Service orientation: You stay friendly, communicate clearly in word and writing and keep the solution in mind. You come from accounting and haven't worked in support yet? Then we look forward to you too. Your expertise is a very good condition for changing to the other side of the desk. Benefit from a flexible working time model with the possibility to work up to 3 days a week at home office. We support you in agreeing to work and family – a reduced full-time is also possible with us in agreement. You get an intensive integration into our software solutions and we promote your development through external training. Your health is important to us: use our offers such as massages or the EGYM/Wellpass for your fitness. Look forward to extras such as Jobbike leasing and joint sports activities that strengthen our team spirit. We are actively engaged in the “Female Tech Talents” programme to inspire more women in the technology industry. .