Toolport GmbH | Germany | 22xxx Norderstedt bei Hamburg | Permanent position | Part time - flexible / Full time / Home office | Published since: 29.12.2025 on stepstone.de
Customer Advisor Netherlands (m/f/d)
We are an e-commerce company and specialist for professional tent solutions as well as garden products – from party tents and greenhouses to pasture tents and industrial warehouses. With our now fourteen own country-specific online shops, we have been extremely successful across Europe for many years. At our location right on the border to Hamburg we have everything we need: modern offices, a 40,000 m2 logistics centre and a lot of space for further development. We bundle our social commitment in the TOOLPORT Foundation, regionally and worldwide. Behind the success of TOOLPORT is an international team of currently around 280 employees. On our way we listen carefully and take feedback seriously. We cultivate an open culture, learn from each other and offer numerous benefits. .
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Your tasks • Your profile • What we offer
You are the first contact person for the individual care of our Dutch customers, working with a high solution orientation and advising them to our products – by mail and telephone. Through a wide range of training and extensive onboarding, you become an expert on our tent products. With this expertise you support our customers in the purchase decision. You process complaints and complaints and help to find an optimal solution – only through feedback we can understand our customers and make their wishes come true. You will exchange the latest market trends and customer requests in the team and help to respond to your needs even better.
Must Have You have a commercial or comparable training as well as experience in customer contact and after sales. You speak Dutch and German fluently. Your empathic, binding and friendly appearance paired with your communication strength and enforcing skills are all yours. You can quickly and thoroughly adapt to different conversation partners and their concerns and you can easily build a trusted conversation atmosphere. Your work is structured and reliable.
Nice to Have Ideally you have first experiences in SAP.
Financial participation in KITA Square Grants for Germany ticket, company pensions and sports programme food offer and cycling leasing Online academy and individual training offers flexible working hours thanks to sliding time hybrid mobile office modern offices with height adjustable tables high-quality and customizable technical equipment free drinks and fruits (natural organic) Team events and afterworks Tent rental for employees Place for initiative and ideas ... and much more
Location
 | Toolport GmbH | |
| 22848 Norderstedt bei Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad