Customer Service Export Employee (m/w/d)

As a specialist in digestive and metabolic medicine and family businesses with global networking, we focus on the development and distribution of innovative medicines for various diseases of the liver, the bile ducts, the intestine and the esophagus to improve human life. We believe that we can only achieve medical progress together. So we are looking for: The Account Management International at CSC is responsible for all customer-relevant activities in direct customer contact abroad and ensures smooth and timely delivery of customers. This includes not only order processing, but also the responsibility for clarifying or organizing the operating conditions for the delivery of a market. Communication / coordination with customers regarding all delivery-relevant topics Active cooperation with the Customer Service Center teams to ensure customer delivery Close cooperation with International Sales and Quality Export order acquisition, processing and tracking Communication with customers on all contract-related operational topics settlement of special requirements outside standard customs procedures or standard logistical settlements (in coordination with shipping / logistics) Advertising management in cooperation with Quality

Optimum experience in export/order processing Experience with logistics capacity reservations (container bookings) of advantage Pharmaceutical knowledge of order processing and supply chain Safe handling of MS Office applications English Very good knowledge of German and good knowledge of English in word and writing, every other language of advantage High level of responsibility, reliability and quality orientation Strength and ability to maintain a cool head in stressful situations Independent and Structured Operation, Communication Strength

New Work, flexible working hours and mobile work Various benefits such as Hansefit, Jobrad, Germanyticket, kindergarten grant and purchase of additional holiday days Comprehensive onboarding and mentoring program Individual training opportunities International and growing family business with short decision-making and financial independence For questions, Laura Höcklin is available via e-mail at personal@drfalkpharma.de or under the phone number 0761 1514 252. We look forward to your application via our online portal. JOBV1_EN