Dispatcher Scheduling Janitorial Service / Technical Facility Management (m/f/d)

Disponent Service / techn. Facility Management (m/w/d)

Location: Niddatal

Full time: 40 hours/week

Unlimited

Start: at the next possible time

Since 2000, the name Eritt stands for trust, reliability and quality.

Eritt GmbH is a technically oriented facility management company headquartered in Niddatal and a branch in Frankfurt am Main. In the Rhine-Main area, we provide over 300 residential and commercial properties – from classic property support to complex technical management.

Our company combines several departments under one roof: Hausmeisterservice, technical facility management, heating and plumbing technology, electrical engineering, painting and painting work, leak detection as well as fire protection-relevant services. With around 100 employees, we control operating processes, maintenance, troubleshooting, special projects and seasonal services such as winter service or outdoor plant care.

To ensure that this structure works efficiently every day, we are looking for an experienced dispatcher (m/w/d) for the home master service and object operation department, which controls our teams structured and has operational processes under control.

Your tasks

• Create and customize the daily deployment planning (e.g. housekeepers, cleaning teams, outdoor facilities/garden team, winter service, special teams).
• Touring and route planning: Objects meaningful clustering, path times take into account and use vehicles economically.
• Disposition of employees by qualification and strengths incl. Rescheduling for medical reports, holidays, outages and priority changes.
• Adoption, prioritization and coordination of fault messages and customer requests: You organize fast solutions and keep all parties informed.
• Ensure accessibility for operating operations: control disturbances during the day and support them in urgent cases after consultation (no heroism, but sense of responsibility).
• Central interface between object, team, customer/administratives and management (telephone, email, short tunings, clear announcements).
• Date and access clarification in the object: key management, codes/PINs, local contact person, coordination of external service providers/subcontractors if necessary.
• Maintenance of additional services and feedback (e.g. proof of performance, delivery notes, photo documentation, object instruction).
• Care and further development of our dispo and object lists (use plans, Saturday services, window cleaning, winter service and outdoor equipment lists).
• Quality in mind: plausibility of planning, compliance with deadlines/intervals, feedback to teams and executives.
• Material, equipment and fleet coordination in the MRP (plan, secure availability, find pragmatic solutions).
• Process optimisation and resource control: co-thinking instead of just passing on.

You bring that with

• Detectable experience in the disposition/use planning of employees (ideally facility services, building cleaning, master care, winter service or craft environment).
• You understand the reality in the object: travel times, access, garbage dates, special tasks, spontaneous disturbances. And you're planning on working out.
• Secure handling of Excel/Office and structured operation (list care, day planning, priorities, documentation).
• Human knowledge and communication: You can motivate, moderate, and in doubt stay friendly and consistent (sugar bread plus clear line).
• Stress-proof and decision-making: When 10 things happen simultaneously, you keep an overview and set clean priorities.
• Service and customer-oriented appearance, good knowledge of German in word and writing.
• Class B licence; mobile and able to be in the office early in the morning.
• willingness to react flexibly and take responsibility in peak times (e.g. winter service, major disturbances).

We offer you this

• Unlimited employment contract in a crisis-proof company with a clear perspective.
• Intensive integration into our object world, teams and dispo logic (including lists/checklists).
• regulated working hours with an hourly account; More work is paid or compensated for by leisure.
• Short decision paths and real design possibilities in the deployment planning.
• Team-oriented work environment with feedback from leadership and colleagues.
• Workstation at the Niddatal site (with connection to our Frankfurt branch).

That's how you apply

If you want to care for real estate not only, but really keep in touch, then you are right with us.

Did we awaken your interest? Then we look forward to your application.

Please send us:

• a short letter (or a few honest lines motivation)
• Your resume
• your earliest entry date
• your salary presentation

By e-mail to: [eritt-gmbh.de](https://mailto:[*for e-mail see the original ad*])

By mail to:

Eritt GmbH – Facility Management Contact person: Michael Eritt (Managing Director)

Your partner around the property At the Steinacker 3b

D 61194 Nidda Valley

Website: www.eritt-gmbh.de

If you have any questions, please contact our team at our toll-free call number [for phone number see the original ad].

We look forward to your application.

Joblocations:

61194 Niddatal, Am Steinacker 3b, HESSEN, GERMANY