operational services GmbH & Co. KG | Germany | Deutschland gesamt Frankfurt am Main, Berlin, Dresden, Hamburg, Leinfelden-Echterdingen, München | Permanent position | Full time / Home office | Published since: 01.09.2025 on stepstone.de
Team Lead ServiceNow Managed Services (m/w/d)
operational services (OS) is one of the leading ICT service providers in the German market and is regarded as a backbone of the digitization of the middle class. It is the leading agile unit of the Telekom Group in order to continuously accelerate the digital transformation in the German middle class. With over 1,000 highly qualified employees, it develops and operates state-of-the-art information systems, manages private & public cloud platforms, secures long-term 24/7 system support and the availability of critical operating processes. STELLENKENNZIFFER: 992025051LEO JOBV1_EN
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Your tasks • Your profile • What we offer
operational services (OS) is one of the leading ICT service providers in the German market and is regarded as a backbone of the digitization of the middle class. It is the leading agile unit of the Telekom Group in order to continuously accelerate the digital transformation in the German middle class. With over 1,000 highly qualified employees, it develops and operates state-of-the-art information systems, manages private & public cloud platforms, secures long-term 24/7 system support and the availability of critical operating processes. STELLENKENNZIFFER: 992025051LEO
Projektmanager (m/w/d) und in the following ServiceNow Portfolio Elements: SaaS/ German and International Cloud OSNow Life Cycle Management (OLM) Productization initiatives such as HR in click speed or ITSM for TDG
Sales and Result Responsibility of these Topics
Management and Development of Staff (m/w/d) Responsible leadership of selected existing customers in the horizontal with the development of, for example, consulting services New customer acquisition for SaaS and OLM Analysis and Management of Upsell Initiatives Continuous operational and strategic development of the team with regard to the performance and product portfolio For more information see: OSNow
Deep technical understanding and extensive experience in service business Experience in ServiceNow Business and comparable delivery structures
ServiceNow competence and corresponding sales/presales certifications
Outstanding leadership competence, leadership personality Successfully completed university studies Embossed customer-oriented, entrepreneurial thinking and action, especially on decision-makers and management levels
Excellent knowledge of service management, processes and methods Business knowledge, in particular the focus on costs and investment calculations
German and English skills
Germany-wide mobile work Attractive salary package with participation Commercial vehicle Employer-funded training and certification A further plus is our bicycle leasing, 30 days vacation, employee-funded pensions, asset-effective services, group accident insurance for work and leisure, good transport connections and employee conditions for many products of the Deutsche Telekom Group. JOBV1_EN
Company location
Location
| operational services GmbH & Co. KG | |
| Frankfurt am Main, Berlin, Dresden, Hamburg, Leinfelden-Echterdingen, München | ||
| Germany |
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