IHK - Industrie- und Handelskammer zu Köln | Germany | 50xxx, 51xxx Köln | Permanent position | Full time | Published since: 06.01.2026 on stepstone.de
Quality Manager Service and Catering (m/f/d)
As the largest IHK in North Rhine-Westphalia, we represent the interests of our member companies strongly with regard to municipalities, land and federal government, we organize dual vocational training and offer our member companies qualified consulting and services. For our team house management, we are looking for a dedicated team member as a quality manager service and hosting (m/w/d). Whether it is an event, an audit or a session – you ensure that our rooms are optimally prepared, that meets our standards and that our guests receive a professional and positive impression from the IHK. Unlimited in full time (40 hours/week). .
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Your tasks • Your profile • What we offer
Organisation and coordination of all catering and hosting enquiries as part of the standard hosting Support and quality control of the service team to ensure a smooth operation and implementation of standards Management and provision of hospitality products Preparation and control of the event rooms, e.g. covering, providing catering and materials Control and ordering of materials and dishes Care, control and filling of coffee and pause stations as well as care for the areas of stay at events Ensuring professional feedback and complaint management for continuous service improvement
Complete training in hotel, gastronomy, event management or facility management or a comparable qualification Multiannual relevant professional experience in the organisation, quality control and care of events, hosting or catering Experience in handling service personnel Enthusiasm for service quality and joy in dealing with people Organizational and proactive, solution-oriented working Teamplayer mentality and responsible action Accuracy and always an eye for detail Flexibility in terms of time and sovereignty, even in hectic situations
Diversity: An exciting task area with space for independent work Strong community: part of a motivated team in one of the most important institutions in the region Career: Training opportunities for your personal development Future management: asset-effective services, occupational retirement and health management Mobility Benefit: Benefits Germany Ticket and Bicycle Leasing Holiday: 30 days for new energy and compensation
Location
 | IHK - Industrie- und Handelskammer zu Köln | |
| Köln | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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