Team Leader Inside Service (m/f/d)

Leadership, motivation and further development of the service team as well as the promotion of powerful and efficient cooperation Responsibility for customer-oriented control and continuous optimization of service processes Ensuring professional processing of customer requests, complaints and service orders Active further development of the service through process optimization as well as cross-process improvement and digitization initiatives

Representative leadership and social competence as well as high sense of responsibility Technical understanding and affinity for service-oriented processes and digital solutions Customer-oriented thinking as well as solution and outcome-oriented action Ability to motivate, promote and support employees in their development Entrepreneurial thinking with a good sense of efficient and economic solutions Communication strength, enforcement capacity and safe occurrence Enthusiasm for the optimization and further development of processes and the implementation of sustainable improvements

Future-oriented projects with individual design space Management principles that shape our value-oriented corporate culture Optimized tools and defined standards for effective leadership work Common objectives motivating to peak performance Consistent alignment with customer needs through a process-oriented organization Your start at Roto Welcome Package Individual implementation plan Structured integration with sponsors Introduction days with interactive events and product trainings Your Roto Benefits 30+2 Holiday days and various special days Joint events such as Christmas celebration, family celebration and ski excursion Extensive Roto Makes Fit Offers Numerous incentives such as bike leasing and occupational retirement Childcare Annual budget for workwear Free charging stations for e-cars Completely free parking Gifts for birth, wedding, round birthdays, business jubilees