ING Deutschland | Germany | 60xxx, 65xxx Frankfurt am Main | Practical training | Full time / Home office | Published since: 01.07.2026 on stepstone.de
Praktikant AI & Customer Journey Innovation – Tribe Home (m/f/d)
With around 10 million customers, ING is the third largest private customer bank in Germany. Whoever works at ING doesn't just do a job. Working with us is the chance to change something. How you doing? By touching the lives of millions of people as a global bank and aiming to have a positive influence on society and our planet. And by staying human, close and personal thanks to our start-up mentality – as unbanky bank.
Intern AI & Customer Journey Innovation – Tribe Home (w/m/d)
AI, prompting and digital innovations are exactly your thing? You want to see how concrete solutions are made from ideas? And for this you are technically curious, you want to constantly try out new things and look for an environment in which you can finally apply your theoretical knowledge from studying concretely? Perfect – then you bring the ideal conditions to join us as an intern. Get involved now! !
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Your tasks • Your profile • What we offer
You're burning for AI and you know artificial intelligence without prompts is like a library without books? Great! To build and maintain our Prompt Library in SharePoint, we are looking for you as an intern*in for our team. Your Daily Business is the building and development of our AI client. Together with your team, you collect and structure Use Cases and Prompts, shape formats like AI-Lunches and promote the exchange of knowledge around AI in the bank. Your motto: What is good can be even better. This is why you actively support the analysis and optimization of end-to-end processes along the customer journey. To all be on the same denominator, you help define professional requirements (e.g. user stories) and describe what our digital solutions and AI applications should be able to do. And of course you are also in demand in implementation, testing and quality assurance. Here you can check whether new processes and features work and give feedback for improvements. At all, you work with different areas of the bank (e.g. Business, Tech, Risk) and support in creating presentations and other initiatives.
Immatriculated in Bachelor / Master (Economic)Informatics or A. or in Gap Year between Bachelor and Master degree Outstanding interest in AI, prompting, data-driven issues, process optimization, customer experience and digital products in the banking environment Ideally first knowledge in dealing with SharePoint High readiness and self-initiative, in particular in dealing with AI topics Analytical thinking and independent, structured functioning Solution-oriented mindset and fun on new topics and technologies Will to help shape the world of tomorrow German and English in Word and Writing Available now (please specify the exact period incl. start date in the letter)
Appealing remuneration, free Germany ticket, 30 days vacation, operating restaurant Cooperation at eye level in a du-culture Hybrid work model: In addition to work in the office, you can also work on the mobile – as part of operational, legal and regulatory requirements. Lion-strong networking offers, personal and professional training opportunities as well as a variety of options for movement, prevention, nutrition and balance
Location
 | ING Deutschland | |
| 60486 Frankfurt am Main | ||
| Germany |
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