LeineEnergie GmbH | Germany | 31xxx Neustadt am Rübenberge | Permanent position | Full time | Published since: 07.01.2026 on stepstone.de
Telecommunications Service Technician (m/f/d)
Tradition & Innovation: The Ideas of Neustadt a. Rbge is a modern network and energy service provider with around 300 employees from Neustadt am Rübenberge in the Hannover region. In addition to demand-oriented energy products, we also stand for e-mobility, photovoltaics, battery storage, the expansion of the charging infrastructure and fiber networks, for attractive broadband tariffs and for the largest climate-neutral residential quarter in Lower Saxony by “cold near heat”. We focus on both innovation and climate-friendly concepts and we are constantly looking for new and challenging business areas. In the telecommunications sector, we are currently growing by several thousand customers annually. We have been working successfully in the energy business for over 100 years and now provide around 100,000 customers in the Hanover region.
Servicetechniker*in Telecommunications (m/w/d) Nearest possible | Full time | Unlimited | Neustadt a. Rbge. .
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Your tasks • Your profile • What we offer
Customer advice: Conducting information events on fiber optic connection, tariffs and furnishing services Installation: Installation and installation of routers and terminals at local customers fault management: system monitoring, fault analysis, fault elimination Second-level support: processing of complex customer requests for fiber technology in the ticket system to the solution Cooperation: Close cooperation with partner companies in the NE4 expansion, carrier service and sales Digitalization: Participation in automation, process optimization, document management and implementation of legal requirements Technology know-how: support in the digitization of business processes, click distances and customer portal connection with pattr
Complete technical vocational training (e.g. IT system electronics, communications electronics technicianin telecommunications, electronics technicianin information and telecommunications technology, network technology) or cross entry with relevant professional experience First experience in fiber-optic infrastructure in the TK/IT environment or in the technical customer service desirable High customer orientation, precise and careful working Willingness to place and client appointments, participation in client events and, if necessary, Standby service Good to very good IT skills or strong IT affinity Driving licence class B (car) required
Attractive contract package Fixed employment with an unlimited contract of employment based on the collective agreement for utilities (TV-V) Remuneration according to TV-V incl. 13th grade and profit-based special payment (max. 14th grade) Social benefits such as occupational pensions, wage conversion and benefits 39-hour week with flexible working hours 30 days holiday (of 24. & 31.12. are additionally free) and the compensation of additional work by sliding days
Health checkup Medical care for prevention programs or health topics Promotion of ergonomics at work and grants for screen work glasses
Site upgrade Free parking on the premises and in the immediate vicinity Charging options for electric or hybrid vehicles Modern office building and IT equipment Good connection to public transport (the railway station is reachable in 2 minutes walk) JobRad Free entrance to the Balneon (Wellness, Sauna and Swimming Pool)
Location
 | LeineEnergie GmbH | |
| 31535 Neustadt am Rübenberge | ||
| Germany |
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