IT Support Engineer (m/w/d)

Efficiently functioning IT systems ensure that the operation at Amazon is running at maximum speed at any time. Our IT Support Team is working behind the scenes to fix problems and improve our systems so that our operation is running optimally. Your focus is to ensure that our IT infrastructure has grown the requirements of our global business. At the same time, you work with the latest technology and learn how we develop the warehouse environment of the future. This job is initially written as a part-time job, but there is the possibility of full-time employment.

You work on site and visit other locations in Germany and possibly internationally several times a month. As part of our IT support team, you work with colleagues: both remotely and in the office and support them with any problems. You use your expertise to ensure the optimal operation of our platforms and implement projects to maintain or improve our IT infrastructure. Sometimes you may also help to design the infrastructure for new buildings and make sure that everything works perfectly when the new terrain is put into operation. At Amazon, no day resembles the other – this makes us an exciting workplace. In your role, you perform a variety of tasks, from raising IT skills to creating new processes for improving our IT systems. We promote a healthy work-life balance and offer many opportunities for personal and professional development. If you want to know more about Amazon's processes and learn how our Fulfilment Center works, watch a short video or participate in a virtual live tour.

QUALIFICATIONS • A degree in an STEM discipline (e.g. computer science) or related study direction • Experience in the administration of heterogeneous networks with Microsoft Windows and Linux-based clients and servers • Experience with network infrastructure, system integration and work with third-party providers • B1+ English and German knowledge in word and writing PREFERRED QUALIFICATIONS • Other industry certifications, such as ITIL, Cisco (CCNA, CCNP), Microsoft (MCP, MCSE) or Linux (LPIC-1, LPIC-2) • Experience with work in a dynamic, customer-oriented environment • Experience in dealing with common network and Internet protocols, such as network management, communication and security protocols • Experience in IT Asset Management and Purchase • Valid driving licence

Benefits • Pension, life and occupational disability insurance • EAP (Employee Assistance Program) • The possibility of being part of our stakeholders • Flexible working hours and generous parental hours • Good development opportunities and free access to online learning platforms • 10% discount on the Amazon website for up to 100€ savings per year • English courses

JOBV1_EN