Serviceavailable (m/f/d)

For our customers in Münster, we are looking for a direct staff exchange at the next possible time (m/w/d)' in full time. You will also keep an overview when several requests are received simultaneously? Are you enjoying tuning customers, technology and service teams perfectly? Then become part of a successful team!

Coordination and control of the use of service and support staff Acceptance and processing of incoming service requests and coordination of further deployment planning Careful documentation of all operations and measures in the system Optimization of tour and deployment planning for efficient resource use Solution-oriented processing of complaints and escalations

Completed technical or commercial training First experience in disposition, deployment planning or a comparable function of advantage Embossed customer and service orientation Communication strength, organizational skills and loadability Very good German knowledge and ideally an IT affinity

Direct placement at our partner A flexible working time model The ability to work remotely proportionally Further training Hansefit, BusinessBike leasing as well as occupational retirement and asset-effective services