Project Manager Sales Processes & Retail (m/f/d)

Projektmanager Full time | Metropolregion Rhein-Ruhr Our client is a leading dynamic trading company with over 20,000 employees and a decentralized structure. In order to further expand its market position and to offer its customers the best shopping experience, it focuses on continuous innovation and optimization of its sales structures and systems. For this strategic position, a dedicated and experienced process and project manager (m/w/d) for sales processes & systems is now being searched for. Main tasks Active monitoring and analysis of relevant market trends, competition strategies, technological developments and best practices in retail sales to identify potentials for process and system innovations. Analysis of existing sales systems (e.g. merchandise management, cash systems, CRM, ...) and identification of optimization potentials Conception and derivation of concrete recommendations for action and project ideas at all touchpoints to optimize our sales processes and systems, in particular with regard to efficiency, customer experience and increase in sales Development and implementation of benchmarks and measures to continuously improve our sales performance and strengthen market position Responsible management and active participation in projects related to sales processes and systems - from branch to central control. Planning and control of rollouts of new processes and systems in the branches, including the creation of training concepts and the support of change management measures. Requirements profile Successfully completed commercial training or studies in the field of economics, (economic) informatics or comparable. Excellent and profound understanding of the specific challenges and processes in retail sales, in particular with regard to branch structures, goods management, cash register and CRM systems. Detectional successes and sound knowledge in the design, control and successful implementation of projects in the areas of digitalization, process optimization and system implementation (including rollouts) in the commercial environment. Practical experience in change management, ideally related to sales systems or processes. High affinity for digital topics and new technologies ('state of the art') as well as the ability to strategically and sustainably anchor them in sales, focusing on the point of sale and the customer journey. A sense of understanding in dealing with the dynamic and rapidly changing market environment of trade and a sense of future developments. Designed analytical and conceptual skills and a structured and solution-oriented way of working. Strong communication and moderation capabilities for collaboration with different stakeholders and interfaces (e.g. IT, Purchasing, Marketing, Filialleitung). bids will | chances A responsible position with a lot of design space and perspective personnel responsibility A dedicated team and an open corporate culture Individual training and development opportunities Flexible working hours and home office options Are you a project manager of passion? Then we are looking forward to your meaningful application under the ID number 109.808 preferably via our ISG career portal or by email. ISG Personalmanagement GmbH D-80331 Munich, Herzogspitalstraße 24 Petra Vsetecka, @: bewerbung.vsetecka@isg.com