0Student trainee Customer Experience & Customer Analysis (m/f/d)
Verti Versicherung AG | Germany | 14xxx Teltow | Student job | Part time - flexible / Home office | Published since: 02.09.2026 on stepstone.de

Student trainee Customer Experience & Customer Analysis (m/f/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


In addition to studying, you want to gain practical experience and actively contribute to the design of customer experiences and quality processes? Then our team as a working student supports customer experience management. Our future company location will be located in Berlin-Tempelhof from February 2027. The position must be taken part-time. .

Your tasks • Your profile • What we offer

Analysis of customer feedback and survey results Support in optimizing customer journeys Working with the creation of surveys, reports and presentations Cooperation in the design and programming of questionnaires Processing and analysis of data Creation of dashboards with tools like Power BI Research on customer-relevant topics and current trends Own takeover of small projects and close cooperation in the team

Continuous studies, e.g. in BWL, marketing, economic psychology, statistics or a comparable discipline Interest in customer behavior, data analysis and digital topics Good knowledge in Excel and PowerPoint Previous knowledge of the application of an analysis tool such as Power BI and SQL Very good German and good English skills Self-working, curiosity and team spirit

Flexible & hybrid work: Flexible working hours and hybrid model: a mix of presence and mobile work – just as your work area is producing. Further education & career: Verti Welcome Day and targeted incorporation Various training opportunities and career opportunities through our Verti Academy Working in international teams within the MAPFRE Group Health and well-being Company's own gym and various sports and health services (including massage and physiotherapy, company doctor, active break design) Modern, ergonomic workplace for presence times Team events such as participation in running events, regular volunteering actions, after work, etc. Diversity & Sustainability: We are signatories to the Charter of diversity and stand for diversity and equal opportunities in the workplace. Applications for people with disabilities are welcome. Gender Pay Gap? Not at Verti! entitlement to a social day per year for the exercise of private, voluntary commitment Responsive handling of resources - we are currently focusing on becoming climate-neutral. .

Location

ava Verti Versicherung AG
14513  Teltow
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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