Intern Digital Customer Touchpoints (mandatory internship)

Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER0003U1I Are you ready to help shape the digital future of Mercedes-Benz Vans? We are looking for dedicated talents for our department Omnichannel Commerce Management. Be part of our innovative team and help our customers enjoy a first-class digital experience. At Mercedes-Benz Van, we offer you the opportunity to actively participate in exciting projects in the Digital Customer Touchpoints team and to contribute to the digital future. Let's GO! We are looking for an intern who supports our team in various topics. The focus will be on all digital touchpoints from our Mercedes-Benz Van’s “Omnichannel Commerce Management” department. As a department, we are responsible, among other things, for the design of global digital customer journey & digital KPI management as well as a state-of-the-art online sales channel for our customers, all the topics relating to the implementation of effective digital marketing, the design of customer data and relationship management as well as the analytics related to customers and digitalization. The Digital Customer Touchpoints team is a dynamic and innovative unit that specialises in shaping the digital customer experience at the highest level. Our focus is on optimizing and digitizing all contact points of our customers with the Mercedes-Benz brand to create a seamless and inspiring experience. Our van customer is clearly at the heart of our decisions. Help to expand our digital portfolio and become part of our omnichannel van family. If you want to get to know a lot of digital topics in a large group and want to help them improve, then you are right with us. Did we awaken your interest? Yeah. Your tasks in detail: Support in the development and implementation of the Digital Customer Touchpoints for new and used vehicles with the focus on B2B

Support in the operational implementation of the global rollout and the further development of digital touchpoints, e.g. online stores for new and used Mercedes-Benz Vans

Analysis and improvement of customer experiences via various digital channels

Working on projects to introduce new digital solutions and technologies

Support in creating reports and presentations

Implementation of market and competition analyses

The activity can begin from February 2026.

Studies in marketing, computer science, economics, media sciences or a comparable degree programme Very good knowledge of German and English in word and writing Secure handling of MS Office, especially Excel and PowerPoint Interest in digital trends and technologies Creativity and innovation Good analytical skills and a solution-oriented approach Team skills, commitment and communication strength First practical experience in digital customer touchpoints We offer: An exciting and challenging activity in a dynamic environment

The opportunity to actively shape the digital future of Mercedes-Benz

A motivated and collegial team

Insights into innovative projects and cutting-edge technologies

Attractive remuneration and flexible working hours

Please note that your internship at this site must have a prescribed mandatory share. Additional information: We are looking forward to your online application with CV, lettering, certificates, current enrollment certificate with a specification of the semester, if necessary. Compulsory internship certificate and proof of the regular study period. Please do not forget to mark your documents as ''relevant for this application' in the online form and note the maximum file size of 5 MB. Further information on the setting criteria can be found here. Disabled and equalized applicants are welcome! The severely disabled representative (SBV-Zentrale@mercedes-benz.com) is happy to support you in the application process. HR Services will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

Food supplements Employee handy possible Employee discounts possible Employee participation possible Staff Events Coaching Flexible working time possible Hybrid work possible Health measures Employment Mobility offers Child care Parking space Kantine, Café Good connection Accessibility Business doctor