Teamlead ServiceNow ITSM / HRSD / SecOps (m/w/x)

Trust something new, grow beyond itself and redefine the boundaries of the feasible. That is exactly what our employees can and should live daily. To set the pace with our innovations and make it great. Because there are a lot of fascinating people behind every successful company.

ZEISS employees work in an open and modern environment with numerous development and further training opportunities. Our culture is characterized by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together.

Today dare. Inspire tomorrow.

Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity.

Apply now! In less than 10 minutes.

Welcome to ZEISS – a company that combines innovation and responsibility! Our corporate areas are diverse and contribute decisively to the strategic orientation and sustainable success of the ZEISS Group.

As a team leader for our ServiceNow Platform Team ITSM/HRSD/SecOps, you are responsible for the safe operation and the safe further development of the IT Service Management HR Service Delivery and SecOps products.

Your duties include: Take over the disciplinary and professional responsibility for the product teams in the fields of ITSM (IT Service Management), HRSD (HR Service Delivery) and SecOps (Security Operations).

Further development of the teams and their employees

Cooperation with external service providers in both projects and ongoing operations

Ensure that the safety standards applicable to the applications in your organizational area are maintained and further developed

Studies in the field of (economic) computer science, economic engineering or comparable qualifications

Knowledge and professional experience in software development and support

Comprehensive and profound IT Architecture and Process Understanding in ServiceNow (ITSM/HRSD/SecOps)

Strong leadership, social and communication skills

High level of customer, quality and result awareness as well as skills in moderation, organization and negotiation

Excellent analytical problem solving capabilities and proven organizational, planning and analytical skills.

Creative problem-solving strategies in end-to-end process consulting

Experience in international project management

Good knowledge of German and knowledge of English with high intercultural competence

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