DIS AG | Germany | 44xxx Bochum | Permanent position | Full time / Home office | Published since: 03.02.2026 on stepstone.de
Employee Member Service - Union (m/f/d)
For one of the largest trade unions at the Bochum site, we are looking for dedicated and empathic employees (m/w/d) who have the pleasure of contacting members.
You expect a task with meaning in a modern environment – with a focus on esteemed discussions and a long-term membership. Important: no sales targets and no typical call center setting.
You like to communicate, listen well and make it possible to build trust on the phone? You can also imagine actively contacting former members (m/w/d) and convincing them to return to the union? Then you shouldn't miss this chance and apply directly.
The job is exclusively occupied by us as DIS AG within the scope of the personnel direct service – we personally accompany you through the entire process to the successful setting. .
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Your tasks • Your profile • What we offer
For one of the largest trade unions at the Bochum site, we are looking for dedicated and empathic employees (m/w/d) who have the pleasure of contacting members.
You expect a task with meaning in a modern environment – with a focus on esteemed discussions and a long-term membership. Important: no sales targets and no typical call center setting.
You like to communicate, listen well and make it possible to build trust on the phone? You can also imagine actively contacting former members (m/w/d) and convincing them to return to the union? Then you shouldn't miss this chance and apply directly.
The job is exclusively occupied by us as DIS AG within the scope of the personnel direct service – we personally accompany you through the entire process to the successful setting.
Implementation of binding and recovery talks with different target groups Sensitive, empathic discussion on grounds of termination and possible solutions – Quality over Quantity Advice on services, benefits and offers of a union Responding to member enquiries and final processing of member enquiries
Very high communication strength and pronounced empathy & sensitivity Sovereignty with critical, emotional or negative interlocutors Experience in the telephone customer support of advantage Ready for shift work (Mo – Fr 08:30 – 19:30 & every 2nd Saturday 09:00 – 13:00) German language skills
No sale, no commission model, no call center Staff direct provision Surplus payment to 13.5 monthly salaries Full time = 35h & 2 days Homeoffice (after incorporation) New, modern office in Bochum Health package
Location
 | DIS AG | |
| 44793 Bochum | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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