Customer Service Specialist B2B (m/f/d)

Own responsibility instead of ticket system You enter your customers independently – from request to delivery. Variety in everyday life Create offers, control orders, keep delivery dates in mind and find solutions when it becomes complex. Close cooperation You work hand in hand with the sales service and our headquarters in Switzerland. Customer contact at eye level You are a strong contact for your customers and build long-term relationships. When it gets tricky, you will be needed Complaints or special cases? You will find pragmatic and customer-oriented solutions.

Completed commercial training or comparable experience Experience in customer service, sales service or a similar role in the B2B environment Joy to advise customers and find solutions Good knowledge of German and English for cooperation with international contacts Structured, independent working and team spirit Safe handling of MS Office, ideally also with ERP systems What makes your job easier with us You also keep an overview of several topics You communicate clear, binding and solution-oriented You have a good sense of customer needs and priorities

Flexible work Running time and mobile work (hybrid model) Responsibility and trust Short decision paths and space for your own idea Stable environment with international reference Medium-sized Enterprise A team working together No single fighter, but real coexistence Onboarding that really brings you in Structured integration and support in everyday life Additional Benefits Additional medical insurance, company bike leasing, free parking and corporate events This is how your start looks at us: In the first few weeks you will learn about our products, processes and your team. Step by step, you will take your own customers and quickly become a fixed contact person. .