Hotel Bayerischer Hof Erlangen | Germany | 91xxx Erlangen | Permanent position | Part time - flexible / Full time | Published since: 11.08.2026 on stepstone.de
Front Office Mitarbeiter (m/f/d)
Our oasis of peace with exclusive personal touch is located in the centre of the old but still eternally young student town Erlangen: the 4-star Hotel Bayerischer Hof in Erlangen. It is the first house in the square and always houses national and international VIPs. With its distinctive and international flair in 159 rooms, the Bayerische Hof Erlangen is well known and appreciated as a conference, business and holiday hotel far beyond Erlangen's borders. In addition, we have 7 conference and banquet rooms for up to 180 people, the historic courtyard vault, a hotel shop and the Resautrant Rosmarin.
Type of employment: Full time, part time
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Your tasks • Your profile • What we offer
We look forward to assisting our company in future with the following tasks: Advantageous care of our guests from the request to the invoice
Friendly telephone service (consultation; information; Reservations)
Active “Upselling” (sales of hotel services offered)
Administrative work (main data management in the front office system and online distribution systems; care of the guest cardi; Editing all resulting correspondences)
Compliance with standards in front office and reservation
Cash management and billing
You are characterized by a friendly and sympathetic appearance to guests and have a completed training as a hotel specialist or as a hotel businesswoman. Your profile should have the following qualifications: First professional experience in the field of reception
Good knowledge of MS Office applications
Ideal knowledge of the front office software Opera Cloud
Very good knowledge of English and German
Safe handling of GDS systems and online reservation programs
We offer attractive working conditions: a motivated and playful team pleasant operating climate Development of your skills in which we promote and demand you
Location
 | Hotel Bayerischer Hof Erlangen | |
| 91052 Erlangen | ||
| Germany |
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