E-M-C-direct GmbH & Co. KG | Germany | 46xxx Dorsten | Permanent position | Full time | Published since: 24.02.2026 on stepstone.de
Inside Sales Lead - Player-Coach Customer Development & Acquisition in Technical Wholesale (m/f/d)
Dorsten, NRW Full time Start: from now on Presence role (no remote) You close – and make the team better. Inside Sales is not “internal service”, but sales: We win new customers, develop existing customers and close on the phone – fast, binding and with technical requirements. What brakes many teams is not the product, but the systematic: clear routines, consistent follow-up, clean data and measurable learning in the team. This is exactly where you are – structured and digital affinity. Your role As an inside sales lead (m/w/d), you are our player coach: you deliver yourself and develop the team in parallel – with call reviews, 1:1 coaching, standards and playbooks. We don't have a classic field service. Sales take place with us from the internal service; Our sales manager has a strong external impact and is frequently on the market. You make sure that in the day-to-day business, the structure, the number of strokes and the final strength are correct. Your focus You combine inbound & outbound as well as new customer and existing customer work with a structured, digital way of working: campaign logic, clear re-preparations, transparent pipeline and KPI tracking – based on our ERP/customer management. Final strength meets coaching gene. About us E-M-C-direct GmbH & Co. KG is an owner-operated company with heart, hands-on-menatlity and technical depth. As a wholesale and development partner, we stand for innovative solutions in the field of cable management, cable protection and electrotechnical tools. Our customers trust us throughout the DACH area – and increasingly also internationally. With Chapters Group AG, we have a strategic partner on our side, which supports us in our long-term growth ambition – entrepreneurially independent, but with additional backwind. .
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Your tasks • Your profile • What we offer
Double Roller as Lead & Top Performer 50% Sales: Write your own successes Portfolio & Result Responsibility: You conduct and develop your own B2B portfolio in the DACH area – with responsibility for revenue and margin. New customers & growth: You actively acquire (Inbound & Outbound) and build a resilient pipeline. Customer Development & Completion: You systematically develop stock customers and consistently bring deals on the phone to completion (including frame conditions). 50% Coaching & Lead: Scaling the team Coaching & Quality Standard: You make the team measurably better through call reviews, 1:1 coachings and clear conversation standards. Digital Tactics (Workflows & Campaigns): You interlink inbound and outbound sequences, create campaigns and establish working workflows in our ERP/customer management – together with the sales manager. Playbooks & Transparency (Enablement & KPIs): You develop playbooks/standards, translate technical product knowledge into clear benefit arguments, and talk about KPIs/reporting for transparency and taxability.
Your profile – final strength, coaching DNA & numerical focus Sales professional: Multiannual experience in active technical B2B sales (ideal: wholesale/industry) with detectable successes in acquisitions and customer development. Leader Mindset: You are happy to coach a team, share knowledge and promote a healthy competitive position. Process- & KPI-oriented: You understand sales as a system; CRM data, key figures and clean routines are your lever for scaling. Technical understanding: You can translate technical content into understandable customer benefits (e.g. material resistance, standards/quality, usage limits). Language: You communicate in German and have very good English skills for our increasing internationalization.
Your Benefits at EMC-direct Player-Coach with Impact: You sell yourself and shape standards, skills and output of the team measurable. Security & Perspective: Unlimited employment in a growing, future-oriented company. Remuneration system (performance principle): Transparent fix + bonus model with clear reference to measurable targets – your contribution (and team success) pays directly to your bonus. Working environment: Short paths, quick decisions, direct cooperation with the sales management – in the team on site in Dorsten. Equipment & Benefits: Service handy, tank card, occupational retirement and the EMC-Jobrad (also for partners). .
Location
 | E-M-C-direct GmbH & Co. KG | |
| 46282 Dorsten | ||
| Germany |
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