Senior System Consultant

Senior System Consultant Work at the forefront of TKÜ and Lawful Interception, take real ownership, and make a difference where technology truly matters. XCI develops mission-critical software solutions for authorities and intelligence services. Our technology supports the fight against crime and helps authorities protect citizens through secure, reliable, and innovative solutions. Shape the future of secure technology for German law enforcement We are looking for an experienced Senior System Consultant to join our Global Delivery Team and become a key technical expert for our German customers, with a particular focus on telecommunications monitoring (TKÜ), TR-TKÜV, and the German Lawful Interception (LI) domain. This is a highly technical and customer-facing role where you will work at the intersection of technology, regulatory requirements, product development, and customer needs. As a Senior System Consultant, you will be a trusted technical advisor to our customers and an important link between the German market and XCI's Product and Development teams.

Acting as the technical expert and primary contact for German TKÜ requirements and TR-TKÜV, with a strong understanding of the German LI environment Supporting the implementation and continuous adoption of German TKÜ and TR-TKÜV requirements in XCI's solutions Developing and maintaining technical concepts, specifications, documentation, guidelines, and best practices Advising customers, Product Management, Development, Sales, and Delivery teams on technical and regulatory requirements Translating customer and market requirements into clear technical and requirements input for development Evaluating whether proposed solutions and implementations meet relevant customer, technical, and regulatory requirements Participating in customer meetings, workshops, technical discussions, and site visits Supporting and, where appropriate, taking technical ownership of proof-of-concepts, installations, and customer implementations Supporting pre-sales through technical presentations, demonstrations, workshops, and customer discussions Reviewing solution architectures and technical designs and providing expert recommendations Supporting complex troubleshooting, system operations, installations, and technical consulting Contributing to internal training, knowledge sharing, and documentation developments in legislation German, regulations, technology, and market requirements relevant to TKÜ and Lawful Interception You will have significant responsibility and automation and will play an important role in ensuring that XCI's solutions meet the expectations and requirements of the German market.

You have 5-10 years of professional experience in a technical consulting, system engineering, infrastructure, DevOps, solution engineering, or similar role within a software or technology company. You combine strong technical expertise with a structured and customer-oriented approach. You are comfortable working hands-on with complex technical environments while so understanding the contra architectural and business context. Ideally, you bring experience in one or more of the following areas: German TKÜ / Telecommunications Monitoring TR-TKÜV Lawful Interception Technical solutions for police, intelligence, defense, or public authorities Security-critical or mission-critical software environments Customer-facing technical consulting and solution implementation Experience in the German public safety, defense, intelligence, or security technology market is a strong advantage. You are: Technically strong and analytical Structured, reliable, and solution-oriented Comfortable taking ownership and driving topics Confident communicating with customers and stakeholders Able to translate complex requirements into clear technical solutions Comfortable working across Product, Development, Delivery, and Sales Willing to travel and work directly with customers Fluent in German and English, both written and spoken Technical expertise You should have solid experience with several of the following: Linux and Windows environments Docker and Kubernetes Virtualization and cloud/hybrid infrastructure Networking and infrastructure troubleshooting Scripting and automation Monitoring and observability, including Grafana and Prometheus Elasticsearch and MongoDB System architecture and technical design IT security, hardening, and operational best practices Experience with highly available, secure, and mission-critical systems is particularly relevant.

At XCI, you will work with highly specialized technology in a field where reliability, security, and quality matter. You will become part of an international team of 170+ professionals, working closely with colleagues in Germany, Denmark, Spain, Singapore, and other locations. We believe in freedom under responsibility: you will have the automation to take ownership of your area while working closely with experienced colleagues across the organization. You will have the opportunity to build and further develop your expertise in a highly specialized field while having a direct impact on how XCI's solutions are implemented and developed for the German market. .