Scientific MA in the Customer Support Center

Trust something new, grow beyond itself and redefine the boundaries of the feasible. That is exactly what our employees can and should live daily. To set the pace with our innovations and make it great. Because there are a lot of fascinating people behind every successful company. ZEISS employees work in an open and modern environment with numerous development and further training opportunities. Our culture is characterized by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together.

Today dare. Inspire tomorrow.

Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity.

Apply now! In less than 10 minutes. Record customer requests for lithography products used by customers and process them independently Analyze field data, perform simulations and analysis calculations and derive technical solutions proposals from them maintain and coordinate internal escalations to customer problems create and present technical customer presentations Coordinate and implement the development, maintenance and extension of internal data and software structures support, test and implement the implementation of new service processes in close cooperation with the development Coordinate and implement internal process improvements

a university degree in physics, mechatronics, electrical engineering or mechanical engineering, with doctorate ideally experience in the development of lithography systems Programming skills and experience in scientific computing Database knowledge and experience in statistical data analysis Enforcement and joy of communication with customers knowledge of English in word and writing JOBV1_EN