Mittelmärkische Wasser- und Abwasser GmbH | Germany | 14xxx Kleinmachnow | Permanent position | Part time - flexible / Full time | Published since: 13.02.2026 on stepstone.de
(m/f/d)
The Mittelmärkische Wasser- und Abwasser GmbH (MWA) provides for the reliable supply of drinking water and the professional disposal of dirty water of around 90,000 inhabitants in the regions of the water and wastewater treatment associations “Der Teltow” and “Mittelgraben”. As a municipal company, we are a secure employer for over 90 employees – also for you! First Level IT Support is the first point of contact for all users' technical requests. In this role, you support users in IT problems, take disruptions and ensure a fast and effective solution. .
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Your tasks • Your profile • What we offer
Consumption, processing and documentation of malfunctions and service requests first analysis and elimination of IT problems (hardware, software, network, user accounts) Installation and configuration of standard software and terminals Management of user and access rights (e.g. Active Directory, ERP, Entra ID, O365) Transfer of complex requests to the Second Level Support Maintaining and updating the knowledge database and creating simple instructions Support for rollouts, updates and smaller IT projects
completed IT training (e.g. specialist in system integration) or comparable knowledge Basic knowledge of Windows operating systems Office and standard software Network technology (LAN, WLAN, VLAN, basic protocols (DNS, DHCP, TCP/IP) Ticket and Remote Support Systems
Experience in the Helpdesk/Support environment desirable pronounced service orientation and communication capability analytical thinking and structured approach
unlimited order now attractive remuneration according to collective agreement utilities (TV-V) – depending on qualification and experience safe workplace in a public enterprise occupational pension provision for additional insurance Further training and development possibilities (e.g. direction of second level, system administration) a varied activity in a modern IT environment a helpful team and short decision paths
Location
 | Mittelmärkische Wasser- und Abwasser GmbH | |
| 14532 Kleinmachnow | ||
| Germany |
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