Motel One GmbH | Germany | 60311 Frankfurt am Main | Published since: 04.02.2026 on stepstone.de
Reservation staff (m/f/d)
Company description Our heart beats turquoise. Working at Motel One is like coming to friends where appreciation and support are raised and the individual personality is welcome. We meet at eye level and understand ourselves as a team: from management to trainees. With our passion for modern design and high service quality, we create a home for our guests at Motel One. Our more than 90 hotels in 13 countries convince with exclusive design, high service standards and first-class city locations at an attractive price. As a founder and pioneer of the Budget Design concept, we are expanding successfully in the metropolises of Europe and beyond. Become part of our team and design together with us Motel One. .
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Your tasks • Your profile • What we offer
Description As a warm voice on the phone or as a friendly contact by e-mail: You offer our guests an excellent service when booking. In addition, you will take care of: Examination and processing of reservations, overbooking and options Maintenance of Sihot and electronic reservation systems Invoicing and control (debitors and creditors) taking into account the price requirements Deposit handling and monitoring of timely payment transactions Support for sales and front office teams at peak times
Qualifications Whether as a hotel expert or in a cross-entry – you fit us! Personality and host qualities are our first priority! Besides, you are characterized by: Training in hotel and professional experience in the hotel industry/gastronomy/telephone customer service or interest in a cross-entry High quality awareness and service orientation as well as host qualities and passion for hotel industry Open, communicative appearance, good ways of handling and good expression in German & English (Wort & Schrift) Supporting team capacity and readiness across departments – We achieve our success together
Location
 | Motel One GmbH | |
| 60311 Frankfurt am Main | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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