Hellmann Worldwide Logistics SE & Co. KG | Germany | 31xxx Lehrte bei Hannover | Permanent position | Full time / Home office | Published since: 09.02.2026 on stepstone.de
Forwarding Agent Customer Service Land Transport (m/f/d)
Ready to shape the future with us? At Hellmann, our employees are at the centre of all our actions – because relationships count for us. Being part of Hellmann means more than just getting into a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on four values: caring, entrepreneurial, forward-thinking and reliable. You find yourself in these values? Then become part of our FAMILY – with around 10,000 employees at more than 200 locations worldwide. For the better. Together. As an employee in our customer service, you are the interface between our customers, sales and operational management in land transport. You can support customer retention by receiving transport orders, answer questions and provide tailor-made solutions. .
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Your tasks • Your profile • What we offer
Customer support in the field of land transport Voting with specialist dealers Proactive monitoring and reporting of shipments Acceptance and processing of customer requests and complaints Processing of shipments in the field of forwarding nationally and internationally Communication with customers and partners to broadcast events
Successfully completed training as a merchant/wife for forwarding and logistics services, ideally with first professional experience Structured operation, organizational design and loadability Secure and binding communication behaviour towards customers and partners Experience in dealing with MS Office and ideally user knowledge with popular forwarding software Very good knowledge of German and good knowledge of English in word and writing
Hellmann Spirit: Du-Kultur throughout the company, regular team and company events, birthdayless of the German TV lottery Work-Life Integration: Flexible Working Hours and Mobile Work Additional financial services: holiday and Christmas money, occupational pensions and benefits, Up to €1,600 net premium for the recommendation of new colleagues, benefits and offers for travel, leisure and culture Health & well-being: Corporate fitness via Hansefit, Mental Health and Health Coaching, Daily changing and versatile dishes in our canteen Family: Holiday days for care of relatives and special events Specialist & personal development: Newcomer Days, training and further education through our Academy, Digital Learning Platform (LearningHub) Mobility: Mobility grant, Free parking, Free use of e-leaving columns
Location
 | Hellmann Worldwide Logistics SE & Co. KG | |
| 49090 Lehrte bei Hannover | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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