Plansee SE | Germany | AT-PLZ 6 Reutte | Permanent position | Full time / Home office | Published since: 20.04.2026 on stepstone.de
Customer Service Employee - Semiconductors & Consumer Electronics
100,000 products and tools from the strong metals tungsten and molybdenum: this has been our mission and passion for over 100 years, which 11,000 employees share in the world.
We from the Plansee Group still have a lot ahead – and will be even better with you! Become part of our team! !
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Your tasks • Your profile • What we offer
You process our international customer requests from the semiconductor manufacturing and consumer electronics sector: from supply creation to order processing to correspondence with the customer (including support for any complaints). Monitor delivery times, schedule and dispatch processing in cooperation with the Supply Chain Team, contribute to receivable management in cooperation with accounting and processing of orders in SAP
Support of the respective service departments for the testing and processing of supply contracts, secrecy agreements and export control documents
Preparation of customer visits and, where appropriate, Support for the planning of sales-promoting measures and market research
Cooperation in cross-segment projects to improve supply and sales processes, as well as support in product optimisation by introducing customer concerns
Representation within the business segments of the Business Division Electronics for day-to-day business and project topics
Professional training at Matura/Abitur level with several years of relevant professional experience, ideally in an international industrial company or comparable competencies through many years of relevant practice
Embossed customer orientation and secure and clear communication at all levels
Very good German and safe English skills
Basic knowledge of project and process management
Funded handling of MS-Office; Advantage of SAP
Close cooperation with international sales companies and internal departments as well as the responsible business segments
Stable workplace in a globally successful high-tech industrial company with diverse topics in an international team
Professional training and support through a well-established customer service team as well as further development opportunities within an extensive educational program, e.g. towards SAP, project work, intercultural competencies, sales trainings
Attractive business fittings (such as bike leasing, sports courses, benefits etc.) and flexible working conditions (minute-precise time recording and home office options)
Daily fresh and healthy meals in our restaurant
Location
 | Plansee SE | |
| 6600 Reutte | ||
| Germany |
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