0Appeals clerk (m/f/d)
GCP – Grand City Property | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Full time / Home office | Published since: 23.04.2026 on stepstone.de

Appeals clerk (m/f/d)

Branch: Real estate and facility ma... Branch: Real estate and facility management


GCP is a stable and financially strong company with a focus on residential properties. For over a decade, we have had many thousands of apartments in our own stock in all areas of value added. In accordance with our guiding principle "At us in good walls", we improve living space and living environment and ensure that good, affordable living space is created and maintained. In this way, we create a high level of tenant satisfaction through contact with eye level. We do everything to make living home and stay. We act reliably, think in the long term, find solutions and promote the Community inward and outward. We are multifaceted, agile and open-minded – and proud of our appreciation of each other. We offer a wide range of possibilities for development to our employees. GCP is a subsidiary of Aroundtown, one of Europe's largest real estate companies.

Projektmanager (m/w/d) Possible location: Berlin

Your tasks • Your profile • What we offer

Processing of contradictions to operating and heating cost accounting and complaints in accordance with applicable laws and business guidelines Communication with customers to understand their concerns and to offer appropriate solutions Analysis of data and information to make informed decisions Cooperation with other departments to ensure efficient settlement of contradictions Documentation of all relevant information and activities

Completed commercial training or comparable qualification First experience in the processing of contradictions Good knowledge of relevant laws (BGB, operating costs regulation and heating costs regulation) and procedures Embossed communicative skills and customer orientation Teamability and the ability to work in a dynamic environment Analytical thinking and the ability to solve complex problems Secure handling of MS-Office applications and other relevant software tools, SAP of advantage

Interesting, varied and wide range of tasks in one of the largest real estate companies in Germany and Europe Good operating climate, communication culture “by you” and pleasant working atmosphere in an environment with flat hierarchies Individual training and coaching for professional and personal development in our Academy and through our in-house business coach Professionally equipped, in-house gym with trainers and courses at the headquarters in Berlin Extensive occupational health management and occupational retirement Assistance by way of work through grants for the use of public transport and the possibility of cycling through Eurorad Mobility and flexibility through the use of pool cars Flexible working hours and mobile work for even better work-life balance Exciting virtual offer of family-friendly benefits, including holiday programs, leisure and sports, as well as consulting services with our partner company Voiio Possibility of visiting the Bundesligaspiele of FC Union Berlin, our hearts club Discounts in selected hotels worldwide with up to 30% on overnight stays and special conditions on food and beverages Employee discounts for special conditions in the areas of media, fashion, leisure, facilities, etc. via a partner company Additional free days on Christmas Eve & New Year's Eve

Location

ava GCP – Grand City Property
13509  Berlin
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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