ALDI Nord | Germany | 45xxx Essen | Permanent position | Full time / Home office | Published since: 20.05.2026 on stepstone.de
IT Service Manager LAN/WLAN (m/f/d)
ALDI Nord is one of the leading food retailers. With a tradition of over 110 years, ALDI stands for the invention of the discount principle. Our mission is to provide people everywhere and at any time with what they need for their daily life: qualitative products at low price – simple and fast. This also includes making shopping as easy as possible for our customers. We do our best every day and reinvent ourselves again and again. United talent and commitment – this is the power with which we write success story. Europe-wide in 8 countries with around 5,500 branches and more than 90,000 employees. .
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Your tasks • Your profile • What we offer
You are responsible for the service management in the area of LAN / WLAN in our logistics centers and make sure that the SLA with our service providers are complied with at any time For smooth operation, you will be guided by continuous optimization of the service, complete documentation and, if necessary, by troubleshooting You tax external service providers and make sure that the services meet our quality standards You conduct projects independently and bring them to a successful conclusion in time You are the first contact person for our internal customers, teammates and specialist departments and advise them on questions about your service
You have a completed training, a study or a comparable qualification You have experience in LAN and WLAN, ideally with Cisco Meraki knowledge You have experience in service / project management and are ideally ITIL or Prince2 certified You speak fluent English in word and writing You have excellent communication and moderation capabilities
Modern working environment: Working on the ALDI Nord Campus with open-space concept, operating restaurant, cafe, parent-child office and car park incl. e-store stations Work–Life-Balance: Flexible working hours and a hybrid working model with the possibility of proportional mobile work (up to 40%) and 30 holiday days (full time) Mobility: Free e-tanks at the ALDI Nord Campus, cost transfer of the German ticket or a ticket fee Healthcare & Prevention: In-house gym and gym collaborations Onboarding & Learning: Structured onboarding and a variety of possibilities for personal and professional development (e.g. ALDI Academy, eLearnings, etc.) Impact & Teampower: High level of design space and unbeatable team power in a powerful working environment salary & employee discount: Secure workplace at the inventor of the discount with an attractive salary and corporate benefits
Location
 | ALDI Nord | |
| 45307 Essen | ||
| Germany |
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