Lürssen Werft Bremen GmbH & Co. KG | Germany | 28xxx, 27xxx Lemwerder, Bremen | Permanent position | Full time / Home office | Published since: 27.01.2026 on stepstone.de
IT – Service Performance Spezialist:in (m/f/d)
In over 150 years of company history, however, our value compass and our passion for shipbuilding has not changed much. For four generations, we have been constantly on track as a family business – even with partly stormy lakes – and with teamwork, quality and innovation we ensure excellent yacht construction at the highest level. At our locations in Bremen, Hamburg and Rendsburg, we ensure that the dreams of our customers become reality with our exceptional products and services. How do we do that? Through our crew. Our around 1,800 employees are the engine, our think tank, our biggest success factor. We know that excellence is only created with passion, trust, cooperation and high professionalism. Shipbuilding is, in addition to the most precise skills, especially one: teamwork. Take your career tax yourself in hand and become part of our crew. We are always open to new members in our shipbuilding family: come on board and discover new professional horizons! IT – Service Performance Spezialist:in (m/w/d) For the Lürssen Werft Bremen GmbH & Co. KG at the location Bremen (Lemwerder)
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Your tasks • Your profile • What we offer
You monitor and analyze the performance of all IT services in the shipyard. You develop KPIs, dashboards and reports to measure service quality, availability and efficiency. You identify disruptions, bottlenecks and optimization potentials and initiate measures to improve service performance. You work closely with IT teams, departments and external service providers to meet the agreed service levels. You support the introduction of new IT services and digital solutions in terms of service quality. You establish best practices and support the application of IT service management methods (e.g. ITIL, ISO 20000). You create regular performance reports and present results understandably for internal stakeholders.
Complete study of computer science, business informatics or a comparable qualification Multiannual experience in IT service management or service performance analysis, ideally in production or yard environments Funded knowledge in ITIL, service level management and performance monitoring tools ITIL certification or comparable qualifications are advantageous Analytical thinking ability and ability to understand complex facts Team-oriented working and experience in cooperation with IT teams, departments and external service providers Structured mode of operation, initiative and hands-on mentality
We at Lürssen put on a storm-proven crew where everyone can rely on everyone. That is why we promote a working environment that invites you to stay and offer anchoring opportunities such as exciting development opportunities in further tasks within the entire Lürssen Group. Of course we will accompany you on your way with targeted personnel development measures, of which we will be happy to tell you in a personal conversation. We also have the following benefits for you on board: 30 days off Possibility of mobile work (depending on the field of activity) Company fitness Germany ticket for 38 Euro JobRad Staff offers Company events (e.g. B2Run, Pappbootregatta, Betriebsfest) Occupational pension Management consultancy Working canopy
Location
 | Lürssen Werft Bremen GmbH & Co. KG | |
| Lemwerder, Bremen | ||
| Germany |
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