Autohaus Albert Still GmbH | Germany | 86xxx Augsburg | Permanent position | Full time | Published since: 02.06.2026 on stepstone.de
Customer Service / Service Center Employee (m/f/d)
We are the car house Albert Still, since 1981 we are Honda dealers in Augsburg. At our two locations, as part of the renowned, family-run AVAG Holding SE, one of the leading automotive retailers in Europe, we offer you a secure and future-proof workplace. We are looking for reliable support as a customer contact manager (m/w/d). With your careful and structured way of working, you support us so that our processes work smoothly in the background. Become part of the Autohaus Albert Still – we look forward to your application! !
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Your tasks • Your profile • What we offer
Professional support of our customers by phone and digital communication channels Inbound and outbound telephony (no acquisition) Friendly and service-oriented customer communication Processing and tracking of complaints Selective mapping and forwarding incoming calls Planning and coordination of customer appointments Maintenance and documentation of customer data in CRM systems Support for administrative and organisational tasks in customer service
Completed commercial training Service-oriented, structured and reliable operation Secure and sovereign appearance in customer contact Kindness, communication strength and team capacity Experience in complaint processing Ideally professional experience in the car house or in the customer-oriented service area Very good MS Office knowledge and experience in handling CRM systems Organisational skill and joy in dealing with people
Continuing education, occupational retirement, occupational physician, employee events, employee discounts, asset-effective services, sports and fitness offers A full-time job with a long-term perspective A motivated and collegial team that welcomes you and supports you A structured incorporation with fixed contact persons Regular training and training in our own academy – including manufacturer-specific trainings Modern work equipment and a professional working environment Occupational pensions and benefits Company fitness program to promote your health Bike leasing for sustainable mobility Exclusive employee benefits through our Corporate Benefits Platform
Location
 | Autohaus Albert Still GmbH | |
| 86156 Augsburg | ||
| Germany |
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