Branch service employee in the service pool (lateral entry possible) (m/f/d)

Do you love contacting people and want to get to know a job in which you are on the move, meet different teams and at the same time arrange working hours from Monday to Friday? Then you like to become Staff (m/w/d) Filialservice im Service-Pool (optional) You ... are the first contact person for our customers to contact Sparkassen-Filiale personally. In doing so, you provide answers to questions in a variety of issues, such as online banking, bank transfers and co. recognizes the needs of our customers to consult, actively address them and guides our customer advice or agrees to a later consultation date. Your Homebase is a solid tribal branch. After successful incorporation, you also support other branches within our business area. The maximum distance between branches is about 30km. This could make your working day look like: It's 8:00 and you know, today's reserve day. Means: If you hear nothing contrary, you work in your tribal branch. You'll get a message: Please be in branch XY today. You go on the way, get there, open the branch and start the day: A client needs help with online banking. A customer wants to deposit money at the vending machine and needs support. The next person has detailed questions about a securities deposit and asks for a consultancy appointment. You're in the middle, explaining, listening, and making people feel good. Outside the store service hours, you support in the background: You agree to consulting appointments by phone for colleagues, take care of organizational issues and take on supporting tasks in the preparation and follow-up of customer appointments. Important: You work regularly with different teams. In the service it may happen that you temporarily enter the customer service alone. That is why we are looking for people who are open to others to quickly adapt to new situations and work independently. That's what you bring... You have a completed commercial training. You bring experiences in dealing with people, for example: a bank or savings bank; the retail trade, the hotel industry, gastronomy, a service undertaking, or another service-oriented environment. You are mobile, you are in possession of a valid driving permit and are looking forward to working in changing branches within our business area. You like to go actively to people and have fun recognizing and fulfilling customer needs. Your positive personality is not only seen in the smile of your face – you also experience it. You understand German in all forms and dialects and respond to eye level. It's easy for you to explain things easily and properly addressed. If this happens in several languages, this is a plus. You can quickly adjust to new teams, processes and situations and stay calm and friendly when it gets stressful. Working part-time? Yes, that is possible in principle. It is important to us that entire working days are covered. Pure morning or afternoon work time is not provided under this tender. Example: At a 50% position (approximately 20 hours per week) a model with alternating 2 or 3 working days per week. We know that work is not just work. With us you will find an environment where you can grow – personally and professionally. We value self-responsibility, appreciation and fun on the matter. That's why we offer you a comprehensive careless package. So you can take care of the essentials. An attractive remuneration according to the TVöD BT savings banks, annual special payments and a predominantly employee-funded company pension scheme. It goes without saying. We don't have a long time to taste and we'll shower directly. Finally, we are here to do great things together. You can also look forward to the following: an unlimited employment contract in full-time employment (39 hours per week) or part-time employment. up to 32 days of recreational leave per year and 24.12. and 31.12. are also free of work. promoted continuing and continuing training for targeted personal and professional development, e.g. funded bachelor's or master's degree. regulated working hours from Monday to Friday with a working time range between 07:45 and 19:00, based on operational needs and pending the opening times of the branch. extensive health management with various offers for your own health and fitness as well as many business sports communities. attractive employee conditions and discounts with regional partners, Jobticket and Jobrad and many more... Attractive remuneration: With us, your commitment is not only appreciated, but also paid fair. You benefit from an attractive remuneration that allows you to concentrate fully on work and make your leisure enjoyable.

13th monthly salary: In order to have a nice Christmas time and enough budget for ordering Christmas gifts, you will receive a 13th monthly salary from us in November.

Variable working hours: The sliding time model allows you to make your working day flexible. Within the period from Monday to Friday from 7:45 a.m. to 19.00 a.m., you can share the working time. For example, after consultation, you can see an important doctor's appointment.

In addition to your salary, you will receive 40€ per month. These are optionally created in a fund-saving plan, a construction-saving contract or in the form of an occupational pension scheme for you.

32 days holiday: Whether summer holidays on the beach or skiing in winter, thanks to the 32 days holiday, your well-deserved annual holiday can no longer get in the way. The 24.12. and 31.12. are also free of work.

S-Club: As part of the S-Club we offer numerous sports and leisure activities. From football to yoga classes to skiing time there is a wide range of activities. In addition, we have cooking and health offers in our program.

Employee conditions: As a member of the Sparkassen team, you benefit from employee conditions. This allows you to benefit from numerous savings banks products.

Mobility: With a job ticket you are on the move in an environmentally friendly and cost-effective manner. We take part in the costs. You can also get a JobRad via us.

Employee Festival: In order to celebrate the successful year, an employee festival takes place regularly. In recent years the Zirkus Palazzo has been rented in Mannheim. In addition, there are other events, such as our team events or the meeting at the Oktoberfest.

Occupational pension: A company-supported occupational pension scheme strengthens the financial protection for the period after working life. An attractive plus in the power package.

Health offers: Through our health care, health management and sport, you benefit from many ways to keep you fit and get your head free. With our grant for a screen glasses, you keep the view.

Interested? Does this sound like your next professional challenge? Then we look forward to your application #gerneperDu via our career portal. Our savings bank is strong for what really matters. It promotes equality between its employees and therefore welcomes applications from all professionals, regardless of gender, ethnic, cultural or social origin, age, religion, worldview, disability or sexual identity.

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