(Senior) Customer Support Manager (m/f/d)

Für unser (h)ausgegründetes Start-up mit Sitz in Köln suchen wir Dich! Sei beim Aufbau unseres Software-as-a Service-Geschäftsmodells dabei und gestalte mit uns die Zukunft des eCommerce Fulfillments!

You don't want to merely manage our support function. You want to scale it, through clearly defined processes, the strategic involvement of external service providers and tools, and the targeted use of AI. If so, join fulfillmenttools as Customer Support Manager (m/f/d) and take operational responsibility for our platform support, acting as the central interface between our customers, external partners, and our product development team.

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